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The conversation starts here. If this role matches your ambitions and skillset, let's get started with your application. Take a look at our other open positions too. Our many opportunities can lead to infinite possibilities.
As Financial Data Analyst, you will be responsible for the analysis of the Service Financial Data in our Customer Service group. You will also be working closely with other relevant teams/stakeholders to support the forecasting/budgeting activities and investigating discrepancies in financial results or trends.
What you will be doing
- Analysis of financial data and preparing monthly financial reports (relatable to service costs) – extracting and defining relevant information
- Support and co-ordinate with various stakeholders to prepare data/report for service repair cost forecasting/budgeting activities on a timely basis
- Make use of data analytics tools to revamp the current process to meet accuracy
- Review current service repair cost forecast logic/process and make improvement suggestions
- Engage relevant stakeholders for variance analysis including identifying gaps, reviewing and investigating irregular financial results or trends
- Participate/support projects under strict timelines
- Perform other duties as assigned
What you should have
- Bachelor’s Degree in Business / Statistics / Mathematics / Accounting / Finance / Computing or any related field
- 2-5 years’ work experience with statistical analysis and trend forecasting, preferably in customer service field
- Proficiency in Microsoft Office tools, especially Microsoft Excel and PowerPoint Presentation
What will help you succeed
- Knowledge/experience in Microsoft Excel macros and coding, Forecasting/ Planning tool, Anaplan skill is preferred
- Analytical mindset and strong business acumen.
- Possess a demonstrated sense of urgency with the ability to perform well under pressure
- Able to create and present good presentation content for peers and management
- Possess good communication and influencing skills interacting with different stakeholders
- Pro-active team player who is able to perform tasks that requires meticulous attention to detail
Top Skills
What We Do
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Sony’s purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide.
Our history as a global brand has been built around employees that all have a passion for touching peoples' lives, and pride in pushing beyond the status quo to produce truly extraordinary results.
We’re uniquely positioned because we operate in many different industries - from movies and music to video games and electronics. And, with offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect.
If you're ready to join a diverse team at an innovation-led company with the power to change lives, then we encourage you to read up on the different Sony group companies and check out our Life page. Then, get in touch, and together, let’s make the world say wow.
