Serial tech entrepreneur Ilir Sela started Slice in 2010 with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over 18,000 restaurants (that’s double Domino’s U.S. network!) with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.
The Challenge to Solve
Slice empowers local, independent pizzerias with modern tools that have allowed major chains to dominate until now. By uniting these small businesses with specialized technology, marketing, data, and services, Slice enables them to serve their digitally-minded customers and move away from 3rd party apps. As Slice continues to build out its product set, it is important for us to ensure our teams are operating at peak performance in order to deliver the best experience for our customers.
The Role
As a member of Slice’s go-to-market leadership team, you will oversee a global sales, post-sales and enablement organization. You will report into the SVP, Head of Restaurant and work extensively with direct reports including the Head of Sales, Head of Customer Success and Head of Enablement. Key responsibilities include:
- Oversee sales and customer success strategies and tactics to continue developing sales motions designed to acquire new and existing customer relationships, and generate incremental business that exceeds sales goals
- Develop team productivity KPIs to grow pipeline, improve closing rates, increase efficiency and manage margin
- Identify opportunities for optimization in the customer journey and champion changes to facilitate growth channels through new products or services
- Collaborate with Slice’s VP Finance and Head of Enablement team to build roadmap and ensure accurate reporting, forecasting and goal setting
- Work with marketing, product and engineering teams to coordinate go-to-market plans, demand generation, and other awareness and interest drivers
- Provide market-level feedback to product teams on performance, competitive market pressures, and qualified customer demands to ensure roadmaps drive incremental revenue
- Manage team performance and hold the team accountable against business goals
- Expand geographic footprint developing international strategies and relationships
- Recruit, hire and ensure ongoing training and development of direct reports and the revenue organization at large
- Travel will be required approximately 30% of the time
The Winning Recipe
- 15+ years experience in a sales leadership role in growth oriented environments that ideally cater to the SMB (small- and medium- sized businesses); must have demonstrated strength in strategically building and managing a large sales and post-sales team
- Previous experience building or working within high quality brands in similar scale to Slice; experience supporting sales, customer success, enablement and implementation
- Proven ability to relay information, internally and externally, in a clear and concise manner
- Deep background in consumer or low-friction SMB disciplines
- A self-starter who is motivated, passionate, and results-focused
- Strong problem-solving skills, especially within a constrained environment
- Excellent communication and presentation skills
Salary Range: $210,000 to $250,000 annually + bonus & equity.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
The Hiring Process
Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.
- Application
- 30 minute introductory meeting with recruiter
- 45 minute meeting with hiring manager
- 6-8 additional 1x1 meetings with executives, peers and direct reports
- Working session with executive team
- Reference check
- Offer!
Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.
What We Do
A 2021 winner of Fast Company's Most Innovative Companies Award, Slice partners with 18,000 independent pizzerias, forming the nation’s largest pizza network — more than double the U.S. footprint of Domino’s. With managed ordering, effective marketing, and streamlined operations, Slice enables restaurants to serve digitally minded customers and move away from third-party apps.
Serial tech entrepreneur Ilir Sela started Slice to modernize his family’s New York City pizzerias. Today, we have offices in NYC, Macedonia, and Belfast and serve independent restaurateurs across America. Want a taste of how we blend big ideas and small biz? Check out Ilir’s podcast for candid conversations with bold entrepreneurs: HowYouSliceItPodcast.com