Finance Systems Support Analyst

Description and Requirements
Role Value Proposition:
MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. We're united by our purpose to help our customers and each other create a confident future; we're guided by empathy; and we're inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it's #AllTogetherPossible . Join us!
The associate will support global users of MetLife Finance systems. Our team manages incidents, service requests, maintenance processes and control activities for MetLife's major finance systems. This associate may be tasked with leading individual enhancements and initiatives, as well as participate in larger enhancements to continually improve the efficiency and controls within the systems supported.
Key Responsibilities:

• Provides subject matter expertise for MetLife's Finance systems in support of Finance users and processes.
• Uses established Metlife/ITIL processes in support of incident resolution and request fulfillment.
• Analyzes and resolves basic to complex accounting system issues in support of the financial close.
• Processes system maintenance requests for the general ledger and other finance systems.
• Work on small enhancements, i.e., new allocation setup, which will include gathering requirements, planning, and work effort analysis, project tracking and working with resources from other areas.
• Performs daily and monthly accounting system control activities.
• Partners with peers both in region and globally to ensure seamless services, uniformity of processes and continued encouragement of process improvement and LEAN initiatives.

Essential Business Experience and Technical Skills:
Required:

• Strong proficiency with computer systems, PC's and financial software applications (i.e. spreadsheets, financial modeling software). Strong knowledge of accounting concepts, principles and practices.
• Ability to present and communicate concisely and clearly with conclusions and recommendations in a manner that both financial & non-financial audience can understand.
• MS Word, Excel, Visio, PowerPoint capabilities.
• Adaptable to various work situations; ability to work well with others across all levels of management and geographies.

Preferred:

• Bachelor's Degree in Finance, Accounting or MIS preferred.
  • 2+ year's total experience providing user/systems support, preferably in the Finance industry. Strong demonstrated analytical, interpersonal, communications, prioritization, and time management skills.
  • Knowledge of finance functions, processes and systems (PeopleSoft, Hyperion Suite, or equivalents).
  • Experience in PowerAutomate
  • Knowledge of the ITIL Framework and procedures flow.
  • Knowledge of LEAN principals and proven ability to identify, design, and implement process improvements.
  • PeopleSoft allocation knowledge.
  • Strong organizational and time management skills.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers
The salary range for applicants for this position is 53000 - 70700.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
53000 - 70700
#BI-Hybrid