Finance System Administrator - Mexico City

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Finance System Administrator - Mexico City 

Why We Have This Role

The Finance Systems Administrator III plays a critical role in maintaining the integrity, security, and efficiency of Qualtrics' financial systems, with a primary focus on the administration of Coupa and Concur. This position is essential for supporting initiatives around our Enterprise Resource Planning (ERP), expense tracking, and procure-to-pay systems. Under IT Systems, you will collaborate closely with the global teams to drive impactful enhancements that support overall financial strategy.

How You’ll Find Success

• Being an effective critical thinker, problem solver, and troubleshooter.
• Collaborating effectively with teams across different functions.
• Demonstrating self-motivation and initiative.
• Embracing continuous challenges and adapting to new technologies.
• Excelling at multitasking and managing multiple responsibilities.
• Contributing to strategic initiatives and system roadmaps.
• Owning and improving internal team processes.
• Thriving in ambiguity to dynamically adapt to business needs.
• Documenting procedures, policies, and systems.

How You’ll Grow

• Taking on increasing responsibilities as part of a growing team.
• Developing a career in finance systems and gaining valuable technical expertise for multiple platforms.
• Enhancing system administration, troubleshooting, and configuration skills.
• Gaining skills in collaborating across teams and departments to drive impact.

Things You’ll Do

• Serving as a subject matter expert in finance systems such as Coupa and Concur, providing advanced technical expertise and administering & governing finance systems.
• Providing support for end-user initiatives, troubleshooting, configuration, and user provisioning efforts.
• Understanding finance-related workflows, optimizing productivity and compliance through innovative processes.
• Documenting and maintaining comprehensive procedures, policies, and systems.
• Establishing and maintaining governance best practices to minimize costs while maximizing returns.

What We’re Looking For on Your Resume

• Bachelor's Degree in Finance, Accounting, Information Systems, or a related field.
• 1+ years of relevant experience in finance systems administration, with significant expertise in Coupa and/or Concur platforms. Experience with NetSuite and/or Stripe preferred.
• Professional fluency in English; additional languages are a plus.
• Concur Expense Administrator Certification is a plus.
• A commitment to learning and adapting in a rapidly evolving technological landscape.
• Strong troubleshooting skills and the ability to make sound decisions in uncertain circumstances.

What You Should Know About This Team

• Business Critical Systems: Our finance systems play a vital role in driving Qualtrics' success. As a Senior Finance Systems Administrator, you will ensure the robustness, scalability, and compliance of our systems.
• Growth Opportunities: Our driven team fosters professional development, offering opportunities to expand your technical skills in automation and system integrations while sharpening your leadership capabilities.
• Process Focused: Collaboration and community-building are at the heart of our work, as we strive to improve systems and processes that impact the entire organization.
• Unique Skillsets: This position blends technical system management with insights into essential business functions, allowing you to provide key financial guidance and contribute to critical projects.

Our Team’s Favorite Perks and Benefits

• We spend 10% of our time on individual engineering growth activities every quarter
• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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