Field Supervisor

Posted 6 Days Ago
Be an Early Applicant
2 Locations
Remote
76K-113K Annually
Mid level
Energy • Utilities
The Role
The Field Supervisor will lead a team of Residential Account Managers, develop performance standards, oversee training and coaching, and manage client goals to ensure satisfaction. They are responsible for resolving customer inquiries and staying updated on program initiatives.
Summary Generated by Built In

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as a Field Supervisor. With general guidance from management and in accordance with organization goals, values and norms, providing direction on activities, behaviors and performance, and motivating team members. Identifies and analyzes problems, plans, tasks, and solutions. Reports to upper management on team accomplishments, achievements, and productivity. Understands customer and program requirements. Provides internal and external presentations on program offerings and savings acquisition initiatives. ​

Responsibilities:

  • Manages a team of 5-8 Residential Account Managers.

  • Develops and monitors performance standards to ensure client goals and program requirements are met. 

  • Develops goals for Field Staff, provides training and coaching for skill and service consistency, and administers corrective actions and performance improvement plans as needed.

  • Ensures high standards are established and maintained regarding site visit data completion, quality and timeliness.

  • Responds to complex inquiries and resolves escalated worksite or customer service issues.  Provides exemplary service to all constituents.

  • Responsible for the review and assignment of incoming leads.

  • Stays current on the latest Program initiatives, policies, procedures, etc.

  • Will be focused on development of current offerings such as Attached Low Rise buildings, Expedited Contractor Referrals, and Turnkey Services.

Qualifications:

  • 3-5 years of experience in residential construction/trades, energy efficiency, consulting

  • 1 year of management preferred

  • BPI Certification required

Target compensation…

$75,600.00 - $82,000 based on experience.

Compensation Range

$75,600.00 - $113,400.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

The Company
HQ: Austin, TX
79 Employees
On-site Workplace
Year Founded: 2003

What We Do

CLEAResult Consulting, Inc. is a company based out of 4301 WESTBANK DR, Austin, Texas, United States.

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