Field Service Representative (FSR)

Posted 5 Days Ago
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Lorton, VA
Mid level
Information Technology
The Role
The Field Service Representative supports exercises and training events, prepares technical manuals, and provides equipment demonstrations, necessitating military communications expertise.
Summary Generated by Built In

Company Description

Since 2006, MAXISIQ has advanced the state of Cyber RDT&E by bringing together industry expertise in software, hardware, communications and security, and leveraging decades of operational experience to deliver exceptional value to communities and the critical missions they support. Join us where we innovate, develop smarter solutions, technologies, services, and actionable capabilities for our clients- right when they need it most.

Job Description

MAXISIQ is seeking a skilled Field Service Representative tp support mission critical programs. This is a full-time position located in Lorton, VA with travel to Huntsville, AL and Aberdeen, MD. Position available August 2025 upon award. 

What You'll Be Doing:

  • Supporting exercises, and experimentation events at least 2 times per year.
  • Providing demonstrations of equipment.
  • Recording and documenting exercises and experimentation events.
  • Preparing the Failure Analysis and Corrective Action Report (FACAR) based on any hardware/software problem identified.
  • Supporting development of Interactive Electronic Technical Manuals, System User Manuals, System Administrator Manuals, and Training Support Package for meeting Army standards.
  • Responsible for planning and executing touch points.
  • Collecting feedback from Soldiers on the installation and operation to include faults and defects.
  • Preparing a Failure Analysis and Corrective Action Report based on feedback from demonstrations a Soldier Touch Points.
  • Preparing training and support manuals including technical manuals, user/ administrator manuals, and training support packages.

Qualifications

Clearance Requirement:

  • Active Secret level clearance, minimum.

Education: 

  • Bachelor’s degree or 4 additional years of experience.

Experience: 

  • 3-5 years’ experience required in military tactical communications, signals intelligence, or electronic warfare systems installation, operation, and maintenance.
  • 3-5 years’ experience required with training development and support.

Additional Information

MAXISIQ is a technology engineering company that is recognized for our innovative solutions and unparalleled engineering expertise across a wide variety of technologies. #CJ

At MAXISIQ, inclusion drives innovation. We are committed to creating a diverse and equitable workplace where all qualified applicants receive consideration for employment including Veterans and Individuals with Disabilities.

 

 

Top Skills

Electronic Warfare Systems
Military Tactical Communications
Signals Intelligence
Technical Manuals
Training Support Packages
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The Company
HQ: Round Rock, Texas
110 Employees
On-site Workplace
Year Founded: 2006

What We Do

We are an engineering company that has been providing extensive support to Federal Government clients in global communications and networks, Cyber, Artificial Intelligence, Automation, and Analytics technologies for more than 16 years.

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