At Quality Water Service, our mission is to provide the consumer with pure, clean, and crystal-clear water, while offering our clients a cost-effective and environmentally conscious alternative. The primary responsibility of a Field Sales Representative is to manage our clients with the highest level of integrity, while striving for a mutually beneficial outcome for both our company and the client.
Field Sales Representative Responsabilities
- The primary task of a Field Sales Representative (FSR) is to present our products professionally, in line with the standards established by the company, and to provide professional and ethical advice to our prospects.
- Closing the service agreement, including obtaining the client's signature and all necessary information, ensuring that the form is completely filled out.
- Completing the credit form in its entirety and ensuring it is signed by the client.
- Collecting the deposit (if applicable) and the first payment of the signed lease agreement from the client.
- Completing the client’s installation form to ensure it is processed promptly by the customer service department.
- Performing and submitting an area assessment to ensure the installation is safe, feasible, and efficient, while proactively communicating any necessary equipment or materials for the installation.
- Meeting the monthly sales quota set by the company.
- Weekly work planning (territory or industry).
- Engaging in at least one interaction (call and/or visit) every four (4) months with assigned clients. These interactions must be properly documented in Salesforce with specific data.
- The required number of daily presentations is five (5).
- Maintaining contact with the Sales Manager or team leader via the company-provided cell phone.
- Making intervention calls with the Sales Manager for approval of offers and changes to agreement terms and prices.
- Ensuring each closing aligns with the prices agreed upon by management.
- Proper management of the CRM program (Salesforce.com).
- Generating quotes to facilitate payments as required by clients.
- Maintaining the professional presence standard required by the company.
- Maintaining a high level of enthusiasm and positivity.
- Prospect, client, and sales activity data must be entered daily into the CRM program (Salesforce.com).
- Checking the CRM program (Salesforce.com) daily for appointments and leads provided.
- Attending meetings (virtual and in person)
- Reviewing documentation before handing it over to the person responsible for processing it.
- Completing expense reimbursement reports.
Requirements
- Bachelor's degree preferred
- 1 years of prior field sales experience is required
- Bilingual
Skills
- Strong selling and negotiating skills; ability to overcome customer objections.
- Excellent communication skills, via phone and email (clear, enthusiastic; good listening skills; quick understanding of customer needs; strong sales skills; strong follow-up skills)
- Ability to work independently and adapt quickly and resourcefully to changing situations.
- Solid team player with outstanding integrity
- Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Proficiency in Salesforce.com or comparable CRM system
Equal Opportunity Employer:
We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.
Top Skills
What We Do
Quench is the brand that helps our growing and forward-thinking customers keep their employees, customers, and guests happy, healthy, and hydrated. We offer water-as-a-service solutions by providing pure drinking water through a broad array of bottle-free machines. Our point-of-use machines offer users countless consumption choices, including mineral-infused quenchWATER+, chewable ice, sparkling water, flavored water, and even coffee. Customers choose Quench because Quench has the depth of options, national reach, and consistently high level of service to deliver pure, delicious water to tens of thousands of small businesses and to over half of the Fortune 500 organizations across the continent. Headquartered outside Philadelphia, PA, Quench is a subsidiary of Culligan.