Field Process Quality Manager (Temporal)

Posted 4 Days Ago
Be an Early Applicant
Pozuelo de Alarcón, Madrid, Comunidad de Madrid
Mid level
Consumer Web
The Role
The Field Process Quality Manager will lead the Quality Installation team, overseeing new installation quality and improving performance metrics. The role involves coordinating with the technology department, supporting the installation team, and participating in product introductions from project initiation through to transition to business as usual.
Summary Generated by Built In

Are you looking for a new challenge?

From the Technology departament we have a temporary position as a QA Manager for leading the main projects and for cordinate the team that are involve in them.

Main Responsibilities:  

  • Lead the Quality Installation team, within the Quality and Portfolio performance department.  

  • Monitor the quality of new installations performed through all sale channels, improving performance metrics, and providing structured, regular feedback to the installer managers. 

  • Lead and follow up the initiatives for improving the installers performance, providing them full support to guarantee a successful implementation in the installer teams. 

  • Work closely with Technology department to facilitate the understanding of the installation process between the installation areas and themselves, the continuous revision of the installation process in search of the best possible performance. 

  • Participate in the introduction of new products and services in the installation and maintenance process, throughout the entire life cycle of projects until their transition to BAU. 

  • Responsibilities set for the Southern Platform (Spain, France, Italy, Portugal, UK and Latam) 

 

Required Qualifications and skills: 

  • Official grade, MBA valued 

  • Fluent level of business English, written and spoken 

  • Previous experience in installation or sales quality management roles 

  • More than 3 years of experience leading teams of at least 6-10 people 

  • Data and detail oriented. Strong analytical skills.  

  • Probed knowledge and experience on continuous improvement methodologies and tools 

  • Planning skills, high drive, initiative, and delivery level 

  • High interpersonal, relationship-building skills and positive attitude 

  • High-class communication, negotiation, and leadership skills 

  • Strong MS Office domain, planning and analytic tools. 

  • Available to travel abroad. 

 

If you are interested, apply and we will contact you to give you more information!

 

Top Skills

Python
SQL
The Company
Dublin,, Dublin,
21,728 Employees
On-site Workplace

What We Do

Verisure is the leading provider of peace of mind and protection to residential and small business customers across Europe and Latin America. We deliver professionally-monitored security services to over 5.5 million customers in 17 countries across Europe and Latin America, with a team of more than 28,000 colleagues.

Verisure’s brand family includes: Securitas Direct in Spain and Portugal (*), AlertAlarm, Dansikring Direct, Falck Alarms, Mediaveil, TeleAtlantic and NorAlarm to name a few!

Our alarms are the most widely installed home security systems in Europe. A strong focus on quality and service means our customers are among the most satisfied in the industry!

GROWTH

Verisure enjoyed consistent growth over the past 35 years as a result of its highly entrepreneurial and innovative approach to business. We also continue to expand internationally.

- Strong and visionary Management Team and a robust business plan for value creation.
- We are a big company with a start-up mindset, fast, agile and lean, merit based, high-performance and value-driven

INNOVATION

- We continuously invest more in new innovation to provide effective, intelligent and reliable security solutions.
- Offer a breakthrough product & service proposition: identify, research, develop, test & refine advanced security solutions.
- Develop exclusive hardware and software features.
- Research & Development centers in Madrid and Malmö.
- +600 R&D and IT experts… and growing!

PEOPLE

Our successful growth is dependent on our talent pipeline. Our People are our business! We are:
- Passionate in everything we do
- Committed to making a difference
- Always Innovating
- Winning as a Team
- With Trust & Responsibility

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