Company :Allegheny Health NetworkJob Description :
GENERAL OVERVIEW:
This job provides professional, administrative, and secretarial support to the leadership team; facilitates an effective overall working relationship with management throughout the System and with external contacts.
ESSENTIAL RESPONSIBILITIES:
- Manages calendars, schedules meetings, performs various typing, initiates correspondence, maintains files, makes travel arrangements, and other routine administrative work and minor business details. 30%
- Completes special assignments and department initiatives to ensure a level of support needed to achieve successful outcomes. Performs assignment planning and develops a tracking system to provide feedback on status. 20%
- Initiates and responds to informational requests, including policies, procedures, regulations, report preparation, and correct source for answers. 20%
- Reads and prioritizes all incoming mail (including e-mails), assigns work, routes, responds, and initiates informational requests including inquiries on policies, procedures, and regulations. 10%
- Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries. 10%
- May coordinate budgetary expenses, including but not limited to accounts payable/receivables, purchases, expense reports, travel requisitions, bank deposits, and other requests. 10%
- Performs other duties as assigned or required.
QUALIFICATIONS:
Minimum
- High school diploma or GED.
- 3 to 5 year’s administrative support experience.
- Excellent technical skills including minute-taking, dictation, and computer software skills (MS Office Suite).
- Must utilize appropriate tact and discretion in dealing with highly confidential and/or sensitive material.
Preferred
- Associate’s Degree.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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Top Skills
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms.
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
