Company Description
Sutherland is Great Place to Work Certified. Refer your friends today!
Job Description
- Manage customer’s queries via chat and email.
- Become a product expert who helps customers for the best solution.
- Delivery of high-end customer service to clients
- Should be active on Social media so can understand the customer’s concerns.
Qualifications
- Basic understanding of PC & mobile device troubleshooting
- Email and social media support experience
- 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred
- Proficient in English and Bahasa Malaysia
Additional Information
This is the official repository of your referrals for our Video On-Demand Streaming Account in Malaysia.
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman
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