Enterprise Account Manager

About the Team

Enterprise Account Management is a critical component of our DACH go-to-market strategy. It presents an outstanding opportunity to work on sales cycles with a customer base representing a broad range of fields and industries.

As part of Miro’s enterprise sales team, you will have the opportunity to develop, strategize, and close business with existing customers up to 15,000 employees in Germany, Austria and Switzerland in collaboration with our Customer Success and Solution Engineering team. As a rapidly growing organization, opportunities for internal growth and career development are plentiful!

About the Role

As an Enterprise Account Manager you will focus on expanding accounts by focusing on each line of business and executing against account plans. You will join a highly motivated, energetic sales team that takes pride in growing customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries. The Enterprise Account Manager is an ambitious and organized professional who will drive expansion in our accounts by leveraging existing relationships to build alliances with new stakeholder groups. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders and aligning those findings to a quantifiable value proposition for the customer. Our goal is to create great customer experiences through relentless focus on customer value, enabling them to scale business innovation.

What you’ll do

• Position Miro as a strategic partner for innovation management with large and complex Enterprise clients across a variety of industries
• Map the business challenges of multiple clients to Miro's value proposition to drive account revenue growth
• Build mid to long-term account action plans to help define appropriate expansion strategies
• Develop trusted relationships to line of business decision makers and C-Level executives
• You will master the art of discovery, and inspire new use cases where Miro can solve our customer’s most impactful innovation management challenges
• Achieve operational excellence by managing the CRM, forecasting and pipeline generation mechanisms
• Achieve monthly/quarterly quotas of pipeline and closed business

What you’ll need

• 4+ years of sales experience within SaaS or related Tech in the DACH enterprise market
• Strong prospecting, territory planning, and team-selling experience
• Proven track record of exceeding sales quotas
• Experience in a fast-paced, dynamic environment
• Excellent verbal and written communication skills in German and English 
• You have the ability to grow rapport and relationships with potential clients and executives
• You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team
• You are curious: always looking for an opportunity to learn, grow and give/receive feedback
• You are a results-oriented with a relentless focus on delivering customer value and a great customer experience

What's in it for you

• Competitive equity package
• Corporate pension plan
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Travel allowance for your commute
• Opportunity to work for a globally diverse team