Senior Software Engineer - Backend

ABOUT US:

Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.

Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.

We share common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

We are looking to add a Senior Software Engineer as we grow our young, highly motivated Platform Engineering team. Just one year into building the product, we are already processing 10s of millions of events and 10s of thousands of calls and sms daily, growing double digits month over month.

Our Stack: Programming Languages: Python, Typescript, React. Infrastructure: Kinesis, Lambda, Dynamo, Postgres, Redis

RESPONSIBILITIES:

• Own the platform backing our product - including: streaming data ingestion, automation, integrations
• Collaborate with Product Engineering and Product to conceptualize and architect new platform functionality
• Scale the platform so we can process 100s of millions of daily events and sustain our incredible growth trajectory
• Act as a force multiplier for the platform engineering team on building new functionality - including digging into the code to unblock them, helping them with design and technology adoption choices, and acting as a mentor
• Leverage your strong experience with systems architecture design to drive technical decisions and independently own major feature work to completion
• Set standards across the Engineering team for best practices, scalability, maintainability, performance
• Set standards for monitoring system performance and debugging / investigating issues

ABOUT YOU:

• 5-12+ years experience building and supporting production-ready, web scale platforms
• Extensive experience with Python OR expert level experience with a strongly typed language like Go or Java
• Extensive experience with building cloud native solutions (AWS preferred)
• Extensive experience with real-time streaming event processing
• Strong communication skills. Ability to articulate the value of complex architectural work to business stakeholders.
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning and mentoring -- always improving yourself and the team around you

BENEFITS & PERKS:

• Competitive compensation packages, including early stage equity
• 401k plan
• Flexible PTO & 11 paid holidays
• Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
• Paid parental leave
• Growth Mindset learning and development stipend
• In-office breakfast and snacks daily
• Happy hours, team outings, & annual off-sites
• Pre-tax commuter benefits
• Complete laptop workstation
• & more!

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.