Join Regal.io to build a world-class support experience with our growing customer success team! In this role, you will respond to and resolve customer tickets with Regal’s event-driven communications platform.

As a Customer Implementation Manager, you will oversee the onboarding and implementation of Regal AI Agents for clients, assisting them in optimizing customer engagement and managing complex AI-driven projects. You will be responsible for understanding client needs, designing workflows, and ensuring a successful integration of AI technology into customer interactions.

The GTM Associate will collaborate with the CEO and CTO to define and establish Regal.ai's enterprise sales strategy. Responsibilities include crafting personalized outreach, experimenting with engagement techniques, and generating high-quality meetings with enterprise accounts to drive growth.

As a Manager, Solutions Engineer, you will provide technical sales support by aligning solutions with customer needs, conducting product demos, strategizing presentations, and communicating customer insights to internal teams. Your role is pivotal in enhancing customer satisfaction and driving Regal's product vision.

As General Manager of the AI Agents product line, you will define and execute the vision and strategy while managing the P&L. The role involves collaboration with various teams to enhance AI capabilities and drive growth across specific market verticals, alongside contributing to the leadership team's strategic initiatives.

As a Software Engineer at Regal.ai, you will contribute to backend systems and Node-based APIs, enhance observability and throughput, collaborate with the Product and Design teams, support production code, and improve scalability and performance, leveraging Twilio APIs and AWS services.

The Director of Customer Implementation & Support will lead onboarding, implementation, and support processes to enhance customer satisfaction and retention. Responsibilities include developing strategies, managing teams, establishing KPIs, collaborating with cross-functional groups, and providing coaching to ensure team success.

As an Account Executive at Regal.ai, you will connect with potential customers, drive revenue by closing deals, and collaborate with marketing and executive teams. Your role involves maintaining a pipeline of clients and strategizing sales plans to exceed targets.

As a Customer Success Manager, you will manage the post-sale experience for Regal's B2C customers, driving revenue growth and software ROI. Responsibilities include building customer success metrics, developing relationships at all organizational levels, executing account plans, delivering data presentations, and collaborating with cross-functional teams to enhance customer experience.

As a Business Development Representative at Regal, you will research prospective customers, develop outreach strategies, and identify sales opportunities. Responsibilities include conducting exploratory conversations, managing a sales pipeline, and utilizing sales tools like Salesforce and LinkedIn Sales Navigator to engage with leads. You will learn essential sales fundamentals and work closely with Account Executives to achieve outreach goals.

The Associate Director of Business Operations will lead critical cross-functional projects, working closely with the CEO and executive team. Responsibilities include managing key business objectives, creating data-driven reports for stakeholders, and developing organizational strategies. The role starts as an individual contributor but is expected to grow within the company.

As an AI Agent Product Specialist, you will learn to build and optimize Regal AI Agents through intensive onboarding, working closely with customers and various teams to enhance AI offerings and performance. This role serves as a foundation for growth into senior positions in the AI team, including prompt engineering and product management.

The Director of Customer Success will lead and manage the Customer Success team, focusing on performance, growth, and customer satisfaction. Responsibilities include driving key business metrics, developing customer success strategies, managing key customer meetings, analyzing customer success metrics, and optimizing internal processes. The role requires strong leadership and communication skills to foster relationships with stakeholders and ensure customer retention.

As a Marketing Graphic Designer at Regal.ai, you will create high-quality visuals for various marketing channels, collaborate with teams to build the brand's visual identity, and manage projects efficiently to meet tight deadlines while adhering to brand guidelines.