Regal.ai
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The Product Manager will collaborate with cross-functional teams to shape product direction, address customer needs, and ensure the successful rollout of features. This role involves motivating teams, gathering requirements, testing functionalities, and enhancing customer adoption of Regal's AI Phone agent and related products.
The AI Agent Product Specialist will learn to build and optimize Regal AI Agents, interact with customers, and drive improvements based on performance data. Responsibilities include writing and refining prompts, collaborating with teams, and leading projects to enhance customer satisfaction and AI effectiveness.
Research prospective customers, create outreach strategies, and identify sales opportunities. Conduct exploratory conversations with potential customers to position the Regal value proposition and learn how technology can improve businesses. Collaborate with Account Executives to develop prospecting strategies and achieve outreach sales goals.
Account Executive role at Regal.io involving driving revenue, closing complex deals, collaborating with teams, and selling to C-level executives.
As the Director of Customer Success, you will lead the Customer Success team, drive performance and growth, ensure customer satisfaction, and manage key business metrics like NDR and NPS. You'll develop customer success strategies, analyze metrics, foster stakeholder relationships, and optimize internal processes for effective customer engagement.
The Senior DevOps Engineer will design, develop, and maintain Infrastructure as Code using Terraform, manage cloud infrastructure on AWS, develop CI/CD pipelines, ensure security and compliance in cloud environments, and collaborate with teams to improve DevOps practices.
Seeking a Customer Success Manager to own the post-sale experience for a fast-growing B2C customer base. Responsible for establishing consultative relationships with customers, identifying new revenue opportunities, and driving early renewals. Must have 2-4 years of experience in a start-up or finance, and a track record of data-driven projects and complex project management.
The Associate Director of Business Operations will lead cross-functional initiatives, track key business objectives, create data-driven reports, and support organizational growth. This role directly reports to the CEO and is expected to evolve within the company.
The Senior Software Engineer will contribute to the Manager Experience product, improve platform observability and throughput, mentor engineers, set best practices, and provide on-call support while working with Twilio APIs and AWS services.
The Senior Software Engineer will own the platform supporting the product, focusing on data ingestion and integrations. Responsibilities include scaling the platform for high event processing, collaborating on new functionalities, mentoring the team, and setting engineering standards for performance and maintainability.