Endpoint Engineer

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an Endpoint Engineer in the technology department of various offices. We offer competitive compensation and an excellent benefits package.

Position Summary:

This position is responsible for implementing and supporting technologies related to computer endpoints and the delivery of operating systems and applications in physical and virtual environments. The Endpoint Engineer is an integral part of the Endpoint Engineering team and is a highly technical role responsible for creating operating system (OS) images and environments, building and deploying applications and patches to Windows physical and virtual desktops, reporting on delivery results, and working with application owners to update and upgrade/maintain the end user environment. 

Duties & Responsibilities:

• Designs, maintains, and troubleshoots operating system images and task sequences in Microsoft Configuration Manager (MCM) and Intune Autopilot for a variety of physical and virtual platforms
• Installs, configures, manages, and supports endpoints through MCM and Intune
• Packages and executes application deployments using MCM, Microsoft's standard installer technology (MSI) and transforms (.MST) using industry standard tools such as Flexera AdminStudio, PSAppDeployToolkit, Advanced Installer, PACE Suite and Orca
• Manages and troubleshoots on-premises group policy and cloud-based policy (Intune) throughout the enterprise with a focus on application delivery and endpoint management
• Performs advanced troubleshooting on endpoint related issues using industry standard tools such as ProcMon, Process Explorer, Fiddler and Wireshark
• Manages and maintains user profile management products such as FSLogix, CITRIX Profile Management (CPM) and UE-V
• Writes and maintains scripts using industry standard scripting languages including PowerShell and VBScript
• Configures, deploys, and monitors OS and application updates through Windows Server Update Services (WSUS), MECM, Intune and other delivery mechanisms
• Recommends and implements improvements to endpoint architecture and design
• Creates and delivers presentations to various audiences as assigned by the manager
• Appears on camera for meetings with colleagues and vendors
• Other duties as deemed appropriate by the manager

Skills & Competencies:

• Windows 10/11 Enterprise operating system features, settings and installation
• Microsoft Configuration Manager (MCM), Intune, Autopilot and their use for managing features, settings, and configurations of Windows, Office, and third-party applications
• Active Directory, Group Policy, EntraID, Intune CSP’s and their use for managing user and computer objects
• Endpoint virtualization technologies including CITRIX or VMWare
• Microsoft Office 365 and Intune configuration and administration
• Troubleshooting hardware and application configurations as it relates to workstation performance and end user experience
• Ability to write scripts in PowerShell and/or VBScript
• BitLocker fixed and portable disk encryption
• BIOS functions and configuration
• Wired and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS

Qualifications & Prior Experience:

• Bachelor’s degree preferred
• At least 5-7 years of experience in creating and maintaining operating system images using Microsoft Configuration Manager and/or third-party tools
• At least three years of experience using MCM and WSUS for OS patching and application packaging, updates, and maintenance
• Microsoft Certifications and CITRIX experience a plus
• Experience using Visual Studio for light utility development a plus
• Law/professional services firm experience highly desired

Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.

Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm’s progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program’s alignment with the firm’s commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.