At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Edge Software Subscription North America Sales Leader
Why We Have This Role
Qualtrics Edge helps companies make the right call through insights subscriptions and bespoke engagements. We empower clients with insights to make confident and intelligent decisions. Our industry-leading research expertise, run on a world-class experience platform, enhanced with unique data, leads to faster, richer and more reliable outcomes.
Qualtrics Edge provides always-on intelligence to power breakthrough decisions and uncover overnight opportunities. Offerings like connected intelligence, simulated audiences and market activity predictions are a few of the Qualtrics Edge offerings. We exist to connect the dots between what consumers think and how they act, so we can predict what they might do next. Our industry-leading research expertise, run on a world-class experience platform, enhanced with unique data, leads to faster, richer and more reliable outcomes.
We are seeking a seasoned North America sales leader to drive new commercial growth of our new software subscription offerings.
How You’ll Find Success
- Collaborate with Edge leadership to craft and implement a global sales strategy aimed at expanding our DaaS offerings, with a focus on identifying high-growth opportunities, target customer segments, and competitive differentiation.
- Drive revenue growth by leveraging expertise in Data as a Service (DaaS), combined with Generative AI applications in the human experience domain, to achieve 50%+ annual business expansion.
- Demonstrate a proven ability to influence and close high-value, seven-figure deals across global markets, ensuring strategic alignment and long-term value creation.
- Consistently deliver outstanding client experiences, particularly for large-scale contracts, by fostering trust, exceeding expectations, and driving results.
- Cultivate a high-performing, innovative sales culture that emphasizes collaboration, continuous learning, and the sharing of best practices.
- Exhibit a strong grasp of commercial acumen, including deal structures, pricing strategies, and profitability metrics.
- Champion a mindset of continuous improvement and transformation, guiding teams to adapt and excel in a rapidly evolving AI + Data market landscape.
- Lead and support sales teams through change, inspiring confidence and driving success in times of transformation.
How You’ll Grow
- As a founding member of a new team within Edge, there is tremendous potential to grow.
- Ability to own strategic initiatives with executive exposure/ sponsorship that have massive organizational impact for one of the major multi-year bets at the company.
- Be the thought partner and stay current by exploring new AI opportunities and advancements in B2B and XM space.
Things You’ll Do
- Lead a team of 10 North America Account Executives (Enterprise and Commercial/Midmarket) across all verticals
- Coach direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
- Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
- Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
- Interface and develop professional relationships with existing clients and prospects at all levels of an organization.
- Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time.
- Develop and maintain in-depth knowledge of Qualtrics' solution offerings including strong competency in Artificial Intelligence/
- Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
- Serve as an executive sponsor for deals
- Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
- Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach
What We’re Looking For On Your Resume
- Minimum of 15+ years of experience in software subscription sales and commercial leadership responsibilities (second level or higher)
- Strong commercial proficiency with SaaS and Data management technologies
- Proven experience in leading large-scale, diverse and global sales functions
- Bachelor's or advanced degree in business, sciences, technology or engineering.
- Comfortable in a fast-pace, unstructured, and highly competitive environment
- Exceptional communication, presentation, and storytelling skills
What You Should Know About This Team
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We work with a team of highly motivated, ambitious individuals. Keeping that energy and spirit alive is critical, while balancing an expectation of meritocracy as it pertains to performance management.
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Our customer satisfaction rate is incredibly high and a point of pride for our teams. Identifying ways to continue to delight stakeholders is key.
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Creating space and encouraging/ expecting innovation to come from different areas of the team is critical to our team’s and company’s growth and success.
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The day-to-day in this role is dynamic and fast paced - the ability to prioritize and focus is critical to success.
Our Team’s Favorite Perks and Benefits
- Opportunity to shape the global marketing strategy for our most critical partnerships
- Work with a world-class team driving innovation in experience management
- Competitive compensation and strategic career development opportunities
- Chance to work at the intersection of global technology partnerships and innovative marketing
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Top Skills
What the Team is Saying
What We Do
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally.
"We are in the business of empowering organizations to really understand what people want, and then act on it with empathy, speed, and scale. This is what Qualtrics Experience Management is really about." - Zig Serafin, CEO
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Qualtrics Offices
OnSite Workspace
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
