Join our Marketing team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day.
Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!
Position: eCommerce Coordinator, OXO
Department: Marketing for OXO
Work Location: New York, NY, Hybrid (work 3 days onsite)
Hybrid Schedule: Helen of Troy associates enjoy the advantages and flexibility of a hybrid working model, allowing for in office 3 days minimum, and remote 2 days. Any changes to this working model would be communicated accordingly.
What you will be doing:
The Ecommerce Coordinator will coordinate and deliver on various ecommerce tasks to and from multiple teams; marketing, customer service, inventory management, IT, product and brand.
-
Coordinate and manage a variety of eCommerce tasks across multiple teams, including Marketing, Customer Service, Inventory Management, IT, Product, and Brand.
-
Update and create content across the eCommerce platform, including product pages, landing pages, homepage, and content pages.
-
Collaborate with cross-functional teams to ensure seamless relationships and configurations within the eCommerce system. Collaborate with the internal development team to implement and prioritize new website features.
-
Work closely with Customer Service teams to identify and resolve consumer friction points through timely site updates.
-
Educate marketing and design teams on site capabilities to enhance user experience and marketing strategies.
-
Become a subject matter expert in the oxo.com admin, continuously improving site knowledge and expertise.
-
Contribute to the creation and maintenance of workflow documentation to streamline processes.
-
Partner with the marketing team to execute onsite campaigns and ensure alignment with overall strategies.
-
Collaborate on marketing calendars, ensuring key initiatives are accurately represented on the website.
-
Analyze data and industry trends to recommend innovative merchandising strategies for homepage, landing pages, product pages, and site search optimization.
-
Provide content recommendations for seasonal initiatives to drive engagement and sales.
-
Manage and maintain promotion codes, offering support to various teams as needed.
-
Communicate important site updates to all relevant internal teams, ensuring smooth collaboration.
-
Work with inventory teams to identify product gaps, stock availability, demand trends, and pricing strategies.
-
Stay informed about new product developments, launches, and features to ensure the website reflects the latest offerings.
-
Provide pricing support to the sales team, ensuring accurate and timely updates on the site.
-
Address and resolve UI and traffic issues reported by Customer Service, Product Development, and Sales teams.
-
Coordinate with internal and external teams to plan and execute A/B testing for site improvements.
-
Assist in supporting and maintaining the testing roadmap for ongoing site optimization.
-
Effectively communicate site initiatives and updates to all relevant teams to ensure alignment and successful execution.
Skills needed to be successful in this role:
-
Tech Savvy – competent with web-based technologies though work or leisure – admin UI, traditional ecommerce structures, website design, merchandising
-
Excellent communication skills both verbal and written
-
Data-driven mindset
-
Demonstrated high level of autonomy and ability to self-start
-
Demonstrated passion for improving the consumer experience and making it the best it can possibly be
-
Ability to manage multiple projects and strong desire to “own” all aspects of eCommerce Communication for OXO
Minimum Qualifications:
-
Bachelor’s Degree in Marketing, Communications, or related field
-
1 + yr experience working with ecommerce platforms
-
Previous work with DTC marketing and digital “product” management
-
Experience working cross-functionally with myriad teams
-
Knowledge of various digital platforms and passion for keeping up with and learning about new on-site marketing approaches
-
Authorized to work in the United States on a full-time basis
Preferred Qualifications:
-
Experience with Magento and Atlassian
In New York City, the standard base pay range for this role is $49,271.27 - $73,906.91 annually. This base pay range is specific to New York City and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.
Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.
Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.
#LI-KE1
#LI-HYBRID
For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.
Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status, or any protected basis.
We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.
Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.
At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.
Top Skills
What We Do
Look around your home, and you'll find us everywhere:
In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!
