EA Specialist II - Remote

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

The Administrative Specialist II serves as the primary point of contact for internal constituencies on all matters pertaining to the senior executives they support.  At the Administrative Specialist II level, scope and number of executives an Executive Administrative Specialist supports will likely increase, become more complex and/or span both time zones and lines of business.   The Administrative Specialist II must be creative and enjoy working within a small, entrepreneurial, technology environment that is mission-driven, results-driven and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Administrative Specialist II will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. 

What You’ll Do

• Manage work and personal calendars for multiple executives across multiple timezones including scheduling and prioritizing on their behalf on a daily, weekly, and monthly basis

• Coordinate travel including flights, hotels, ground transportation and itinerary planning for domestic and international travel

• In-office administration duties as required (meeting preparation, team communication, team contests, meet-ups, etc). 

• Communicate regularly with executives both locally and remotely via email, phone and video conferencing

• Manage and screen incoming/outgoing (e)mail and telephone calls

• Organize team outings and social events 

• Prepare expense reconciliations and work with internal accounts teams

• Collate and distribute agendas, sometimes at the last minute

• Organize lunches, purchases, and paying bills

• Works independently and within a team on special nonrecurring and ongoing projects.

• Acts as project manager for special projects, at the request of the executive, which may include: planning and coordinating multiple presentations, disseminating information, research, and maintaining team accountability, etc.

Who You Are

• 5+ years experience in an administrative support role or project administrative role

• Excellent verbal and written communication skills with an ability to communicate with people at all levels, regardless of role

• Experience with the Google Apps product suite (email, calendar, hangouts and docs)

• A great attitude and high energy with values that align with our corporate culture

• A "leave it with me, I'll get it done" attitude

• Solutions oriented - A 5% focus on the problem and a 95% focus on the solution

• Ability to be organized while juggling multiple balls in the air at all times

• Ability to exercise independent judgment

• Ability to maintain strict confidentiality in all matters

• Fluent in English

This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities. 

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Diversity, Equity, and Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com.

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent
job offers to hopeful prospective job seekers.
Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.
BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.