We are seeking for a highly skilled and motivated E-Business Jr Manager to join our dynamic team. The ideal candidate will be responsible for overseeing and managing the e-commerce channels and key areas of e-commerce operations. As the E-business Jr Manager, you will be in charge to assist the E-business Sr Manager to increase the productivity of the area operations and ensure seamless activations within the digital channels.
Key Responsibilities:
- E-commerce operations follow up
- Campaign orchestration within the digital touchpoints
- Seamless and mastered catalog execution (activation/discontinuation)
- E-merchandising excellence & localization for digital channels
- Execute e-commerce activation projects
- Run & features follow-up / testing within the digital channels
- Personalisation, AB testing, UX analytics
- Online appointment booking management & operations and other services operations within the site, such as Store Locator
- Boutique monitoring project
- Partner with Client Care team to solve clients issues withing the platform
- Ensure the website functionality meets the needs of customers and business
- Support in business case preparations for new channels openings
Qualifications:
- Bachelor’s degree in Business Management, Marketing, IT, or related field
- 3 to 5 years proven experience in e-commerce, preferably D2C. Marketplaces is a plus
- Excellent leadership, communication, and negotiation skills
- Strong problem-solving skills and ability to make sound decisions
- Able to work under pressure and meet tight deadlines
- Familiarity with e-commerce platforms. Marketplaces platforms is a plus
- In-depth knowledge of online marketing, web analytics, and social media
- The E-business Jr Manager should be a strategic thinker with strong organizational and planning skills while maintaining a keen attention to detail.
- Fluent in Spanish and English.
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.
At the end of 2019, CHANEL employed more than 28,000 people across the world.
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