What success looks like in this role:
- Provides support for software, hardware and networking support for desktops, laptops and servers on site in Utrecht
- Provides maintenance and support on legacy products
- May Provides Support for Enterprise Products
- Performs disk replacement on enterprise storage products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Insures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
You will be successful in this role if you have:
- Minimum 6 months hand-on technical experience
- Troubleshooting software and hardware problems
- Knowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability.
- Ability to test and certify PC, networks, servers and client /Unisys approved software applications and associated peripherals
- Experience with rack & stack activities for enterprise equipment
- Experience with break & fix activities for enterprise equipment is an pre
- Basic installation of standard software tools
- Specific Manufacturer certification is a plus. I, i.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS
- Excellent analytical and client communication skills
- Dutch and English knowledge
- Willing to travel on a daily basis to our clients, mainly region Amsterdam, incidentally throughout NL
- Willing to learn
- Living area between Amsterdam – Utrecht
- Driving license is a must
#LI-KM1
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Top Skills
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
