Document Specialist - Development Support

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As part of a team of dedicated professionals, you will work as a document programmer for our Ariel software. You will be responsible for editing Word templates and programming changes to pension documents (pension statements, letters, forms and reports) to be generated for the administration of client pension plans. Your varied responsibilities will give you opportunities to use your analytical skills on a daily basis and to keep learning in a stimulating environment.

Joining our team means 

• Working with a dynamic team

• Growing through challenging assignments and projects

• Working in hybrid mode in the office and from home, or working remotely

• Enjoying a flexible schedule

Your responsibilities

• Create and maintain dynamic documents containing data and business rules for pension plans

• Analyze, program and configure change requests for documents produced by Ariel DB, our pension administration software system

• Edit Word templates to integrate changes for written documents

• Conduct various unit tests to verify the quality of deliverables

• Offer advice about optimal solutions

• Keep your knowledge of existing statement code up to date

Core Qualifications

• At least one year of relevant experience

• College or university degree in a relevant field

• Advanced Microsoft Word skills

• Programming ability in C++ (or another object-oriented language)

• Good analytical skills, detail-oriented, sense of satisfaction in a job well done

• Focus on the esthetic accuracy of client deliverables

• Ability to work under pressure and handle several projects simultaneously

• Functional French and English

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A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.