Job Description
We’re looking for a Document & Data Specialist to join Procore’s Levelset Document Control Team. In this role, you’ll work in multiple software systems with hundreds of unique process scenarios that require speed and accuracy. You’ll work to empower our customers to get what they’ve earned by providing a speedy and qualitative county recording process.
As a Document & Data Specialist, you’ll partner with your team and key Customer Success Team members to ensure customers are getting what they have earned by sending legally compliant documents. Use your communication, writing, and sharp focusing skills to help our customer secure their lien rights and get paid.
This position reports to The Document Control Manager and is based in our soon-to-open Heredia, Costa Rica office.
What you’ll do:
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Process documents that need to be generated, and sent for recording
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Retrieve documents sent for electronic recording and complete any necessary next steps accurately and efficiently
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Process all customer documents sent through USPS mail, electronically, with a keen eye for any important details
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Monitor unreturned documents and contacting US County offices to troubleshoot any potential issues
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Provide WOW-worthy internal support to help our other departments needing information on document control
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Make complex things simple by learning new processes and adapting to updates quickly
What we’re looking for:
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This position requires a High School Diploma or GED.
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Fluent English speaker
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Highly proficient in grammar and punctuation, with strong attention to detail in written communication
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Excellent communication and collaboration skills
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Self-starter enthusiastic about growth with an ability to adhere to deadlines and deliverables
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Adaptability and resourcefulness
Additional Information
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
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What We Do
At Procore Technologies, we’re collectively building towards what’s next for our employees, industry, customers, and global communities. Our cloud-based construction management software streamlines the entire lifecycle of a construction project, connecting field and office teams, centralizing data to mitigate risks, providing real-time financials, and more to help clients efficiently build everything from skyscrapers to hospitals to airports.
Procore was founded in 2002, and we’ve since grown into a global company of groundbreakers working throughout North America, EMEA, and APAC. Coming together from across diverse backgrounds to be our best, we embrace a culture of ownership and excellence that gives our teams the tools to grow and thrive as they shape their careers – and the Procore of tomorrow.
To learn more about Procore and how you can build what comes next for your career, visit us at https://www.procore.com/jobs.
Why Work With Us
We make each other better at Procore. Here, your career is not pre-defined and it can take many paths. While you own your career, we provide you with the support and opportunities to help you succeed. You can help us transform an industry while you are transforming your career.