Sr. Software Engineer, Search Infrastructure & Data - Slack

Posted 14 Days Ago
Be an Early Applicant
6 Locations
167K-335K Annually
Senior level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
As a Search Infrastructure Data Engineer, you will design and maintain scalable data infrastructure and pipelines to optimize search systems for Slack. This includes developing ETL processes, enhancing data storage, troubleshooting pipelines, and mentoring other engineers.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

At Slack, we are dedicated to revolutionizing the way people find and interact with information. Our mission is to build cutting-edge search technologies that deliver relevant and personalized results to our users. We are looking for a talented and passionate Search Infrastructure Data Engineer to join our team and help us achieve this goal!

About the Team:

The Core Infrastructure organization at Slack is responsible for designing, developing, and maintaining the information retrieval infrastructure that supports our Search, ML, and many other product experiences. This stack is at the heart of what makes Slack such a compelling store of company knowledge, allowing our customers to find and discover messages, channels, people, files, and other business units within their workspaces. We are also heavily invested in generative AI, helping build products that leverage the full wealth of knowledge in our company.

Job Description:

As a Search Infrastructure Data Engineer, You will be responsible for designing, building, and maintaining the data infrastructure and pipelines that power our search systems. You will work closely with internal teams and software developers to ensure that our search algorithms are efficient, scalable, and deliver high-quality results. This role helps power the entire Slack search indexing pipeline and is responsibly for building highly scalable pipelines at petabyte scale to ensure all slack users can search on and find their data.

Key Responsibilities:

  • Design and develop scalable and resilient information retrieval infrastructure to power search and other products.

  • Build and integrate scalable backend systems, platforms, and tools that power our data warehouse and help our partners implement, deploy, and analyze data assets.

  • Develop and maintain ETL processes to ensure data quality and consistency.

  • Optimize data storage and retrieval to support real-time search queries and recommendations.

  • Monitor and troubleshoot data pipelines in production.

  • Participate in on-call rotation

  • Work with the Search Infrastructure teams to maintain and improve various data pipelines.

  • Mentor other engineers and deeply review code.

  • Improve engineering standards, tooling, and processes.

Qualifications:

  • Experience with big data technologies such as Spark, Map Reduce, Hadoop, Airflow, Hive, and Kafka.

  • Bachelor's or Master's degree in Computer Science, Data Engineering, or a related field.

  • 6+ years of relevant technical experience, including significant experience in data engineering, with a focus on search.

  • Experience with search technologies such as Elasticsearch, Solr, or Lucene.

  • Proficiency in programming languages such as Python, Java, or Scala.

  • Solid understanding of SQL and NoSQL databases.

  • Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization (e.g., Docker, Kubernetes).

  • Excellent problem-solving skills and attention to detail.

  • Strong communication and collaboration skills.

Preferred Qualifications:

  • Familiarity with data visualization tools and techniques like Graphana, Logstach, or Splunk

  • Experience with vector-based retrieval systems like Vespa, Milvus, or Solr.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $200,800 to $334,600.For Colorado-based roles, the base salary hiring range for this position is $167,300 to $278,600.For Washington-based roles, the base salary hiring range for this position is $184,000 to $306,600.

For California-based roles, the base salary hiring range for this position is $200,800 to $334,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Top Skills

Java
Python
Scala
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The Company
HQ: San Francisco, CA
72,000 Employees
Hybrid Workplace

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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