Director of Wholesale

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!

We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.

Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo!

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Director of Wholesale

Core Responsibilities

Strategic Leadership and Business Growth

• Oversee all commercial and operational aspects of the Wholesale business, managing a $50 million/year portfolio to achieve sustainable revenue and profitability growth. Develop and execute a strategic roadmap focused on scaling services and optimizing asset utilization.
• Monetize and optimize key assets (DWDM systems, CAM Terrestrial Rings, Subsea Systems, Bioceanic Corridors, MPLS networks, dark fiber infrastructure) to unlock value and capitalize on high-margin opportunities.
• Develop and execute a results-oriented strategic roadmap for the Wholesale Business Unit.
• Build partnerships with global carriers, ISPs, OTT players, and hyperscalers to expand revenue streams, maximize profitability and strengthen market positioning in Latam.
• Identify and capitalize on market opportunities, such as cross-selling high-capacity projects and scaling high-value services.
• Combines strategic, technical, and operational expertise to deliver profitable business results while ensuring high-quality services across all markets.
• Analyze market trends, competitive landscapes, and customer needs to ensure the BU stays ahead in a highly dynamic industry.
• Coordinating investments, optimizing assets, and expand market share in a highly competitive environment.
• Set and achieve ambitious sales, revenue, EBITDA, and profitability targets, with a focus on measurable outcomes.

Technical Overview

• Deep understanding of large-capacity transport networks, dark fiber infrastructure, last-mile services, and advanced connectivity solutions (IPVPN, EPL, DWDM), among others.
• Collaborate with engineering, factory and operations teams to implement profit-driving technologies such as multiplexing, transponders, lambdas, and network automation tools, and drive network expansion initiatives to reserve capacity for resale and future scalability, leveraging backbone upgrades.
• Ensure compliance with industry standards (e.g., ITU, MEF) while driving innovation in cost-effective product development.

Governance and Compliance

• Develop and implement a governance framework with measurable outcomes, ensuring alignment with corporate objectives and industry best practices.
• Establish streamlined processes to enable timely decisions that maximize the Wholesale's financial and operational performance.
• Lead strategic quarterly reviews to provide a 360-degree view of wholesale relationships and address emerging challenges.
• Mitigate operational risks to ensure service continuity and safeguard profitability.

Operational Excellence

• Foster a high-performance culture by optimizing team structures, workflows, and operational processes to improve cost efficiency and scalability.
• Lead initiatives to improve efficiency, reduce costs, and maximize resource utilization across the Business Unit.
• Drive operational cost optimization to improve EBITDA margins and bottom-line performance
• Oversee lifecycle management for critical infrastructure assets to ensure long-term value creation.

Stakeholder Engagement

• Build strong relationships with global telecom operators, carriers, ISPs, and other stakeholders to expand market share and strengthen the Wholesale BU’s position in Latam.
• Serve as a trusted advisor to senior leadership, offering insights on industry trends and regulatory changes to improve competitive positioning.
• Collaborate with cross-functional teams to align Wholesale initiatives with broader corporate priorities, ensuring strong financial outcomes.

Talent Development

• Build and develop a technically skilled, high-performing team, capable of managing complex projects and delivering profitable results.
• Promote a culture of collaboration, focus, agile with accountability, and innovation focused on sustained financial performance.

Key Deliverables

• Achieve year-over-year revenue and EBITDA growth while ensuring operational efficiency and asset readiness for future scalability.
• Optimize network utilization and ensure asset readiness for resale to maximize financial returns.
• Drive operational improvements to enhance profitability and customer satisfaction.
• Develop and execute a governance framework with measurable outcomes aligned with corporate objectives.
• Create a robust pipeline of new business opportunities aligned with market demands.
• Ensure network infrastructure operates at optimal performance and scalability.

Qualifications and Experience

• Education: Bachelor’s degree in Telecommunications, Engineering, Business Administration or a related field. MBA or equivalent advanced degree preferred.

• Experience:

• Minimum 10 years in leadership roles within the telecommunications or wholesale industry.
• Proven track record in managing large-scale network infrastructure while delivering profitable outcomes.
• Proven track record in managing large-scale network infrastructure and driving business growth.
• Experience in international markets, cross-border network projects, and high-capacity transport solutions.

• Skills:

• Strategic thinking with a strong ability to translate vision into actionable, profit-focused plans.
• Strong leadership and people management capabilities.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in analyzing market data, trends, network, and financials to inform decision-making.
• Technical proficiency in fiber optics, DWDM, IP/MPLS networks, and last-mile connectivity.

Key Competencies

• Results-driven, focused on achieving measurable and profitable outcomes.
• Entrepreneurial mindset, capable of identifying and acting on opportunities.
• Resilient and adaptable in a fast-paced, competitive environment.
• Collaborative leader who inspires and influences diverse teams and stakeholders.

Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.