Director, Supply Chain Management Systems

Join our Information Technology team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day. 

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! 

Position: Director, Supply Chain Management Systems  

Department: Information Technology 

Work Location: Hybrid (work 3 days onsite) 

• Dallas, TX

• El Paso, TX

• Morristown, NJ

• Arlington, TN

• Marlborough, MA

Hybrid Schedule: Helen of Troy associates enjoy the advantages and flexibility of a hybrid working model, allowing for in office 3 days minimum, and remote 2 days. Any changes to this working model would be communicated accordingly.  

What you will be doing: 

The Director of Supply Chain Management Systems (IT Focus) is responsible for developing and maintaining a unified technology strategy across the global supply chain, including order management, inventory, warehousing, and CRM.

This position drives digital fulfillment innovation and ensures cohesive solutions for core supply chain processes such as planning, MDM, CRM, and inventory control.

A strong background in Information Technology, particularly with enterprise Order Management and CRM solutions, is essential for success in this role.  

• Develop and execute a global roadmap for Supply Chain Management Systems, incorporating order management, CRM, inventory control, and warehousing.   

• Collaborate with cross-functional teams (IT, Operations, Finance, Sales, and Marketing) to identify initiatives that improve operational efficiency and boost customer engagement.   

• Serve as the primary IT partner for supply chain and CRM stakeholders, ensuring technology alignment with corporate goals and compliance requirements.  

• Lead end-to-end deployments of Order Management and Warehouse Management solutions, as well as integrations with CRM platforms to deliver a seamless customer experience.  

• Continuously refine processes for enhanced user experience, speed and focusing on simpler data exchange between various order fulfillment systems such as Oracle ERP, EDI systems, B2B commerce portals and Digital Orders  

• Work with other IT leaders to configure supply chain planning tools (such as Demantra, ASCP, o9) and WMS platforms (including Manhattan or Blue Yonder), ensuring alignment with supply chain deployments and industry best practices.  

• Establish robust governance frameworks and best practices for system design, implementation, and maintenance across supply chain and CRM technologies.   

• Ensure data security and compliance standards throughout all related systems and integrations.   

• Develop key metrics to monitor system performance, usage, and ROI, ensuring transparency for stakeholders 

• Recruit, mentor, and manage IT and supply chain professionals while promoting a culture of innovation and collaboration.  

• Collaborate with executives and senior leaders to obtain the required resources for strategic system enhancements.  

• Maintain open communication with technical teams, vendors, and partners to ensure projects are completed on time and within scope.  

Skills needed to be successful in this role: 

• Excellent communication, negotiation, and leadership skills.  

• Demonstrated ability to manage budgets and influence executive-level decisions.  

• Balance between strategic vision and hands-on execution, as needed.  

Minimum Qualifications: 

• Bachelor’s Degree in Information Technology, Computer Science, or a closely related field.  

• 10+ years of IT leadership experience, with a strong focus on supply chain management systems.  

• Hands-on experience prescribing supply chain management solutions with Oracle EBS

• Proven success in digital order management deployments, including EDI integrations, strong understanding of both B2B Order flows and digital e-com order flows.  

• Comprehensive understanding of inventory control, warehouse operations, and supply chain planning tools (e.g., Demantra, ASCP, o9 solutions).  

• Familiarity with WMS platforms (e.g., Manhattan or Blue Yonder).  

• CRM experience: Demonstrated proficiency in deploying CRM systems.

• Solid track record managing complex, global IT projects from concept to completion.  

Preferred Qualifications: 

• Oracle Fusion

• REST APIs, familiarity with Integration tools such as OIC, Workato. 

• Formal process improvement (e.g., Lean Six Sigma) certification

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance. 

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. 

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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background.  We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status, or any protected basis.

We will provide individuals with disabilities reasonable accommodation to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.