Director, Solution Engineering - Public Sector

Reposted 5 Days Ago
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Gurgaon, Gurugram, Haryana
Senior level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
The Director of Solution Engineering will manage a team focused on Salesforce's offerings for the public sector, driving sales innovation, supporting pre-sales activities, and leading strategy partnerships with sales leadership to enhance government services.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Are you interested in developing people and possess a hunger to drive Salesforce’s offerings in PubSec? Do you have a passion to drive continuous learning & development and are motivated by driving innovation? Do you have deep expertise in the PubSec sector and have a point of view on how Salesforce solutions can bring government organizations and citizens closer to each other? Do you have vision to build bath breaking citizen centric services to enhance citizen experiences? Do you have the required exposure to the RFP led business motion? Or, perhaps you are currently a Presales Leader and want to work for the company that is consistently at the top of every “Best Places to Work” list. If any of the above resonates with you, we would love to connect with you.

This manager role will
Manage a team of solution engineers that are passionate about Salesforce and PubSec. Develop our way of selling that will build trust and demonstrate value of Salesforce’s Data + AI solutions for customers. Build competencies and scale for these new generations of technology within the extended Salesforce ecosystem (ISV partners/SIs/professional services). Be a trusted partner to your Sales leaders in driving predictable and consistent business outcomes. Be a visionary in evangelizing solution to newer areas of PubSec engagement. Innovate in areas of engagement of Government to government and government to citizen. Collaborate with all internal collaborators such as sales, marketing, customer success as well as global product management
Your Responsibilities:
- Strategically partner with Sales Leadership to drive scale, innovate, and deliver exceptional quarterly and annual growth across India in the PubSec vertical.
- Build an impactful team of SEs by crafting a collaborative and encouraging culture where the team drives innovation and delivers the best work in their careers.
- Hire inclusively, nurture talent, and invest in ongoing employee development & career progression.
- Provide pre-sales support for all sales activities including Account planning, pipe progression, product demonstrations, and other general sales support as a player/coach.
- Extend across other Solutions team to see opportunities to demonstrate all Salesforce technologies such as CRM, Marketing Cloud, Commerce Cloud, Mulesoft, Tableau and Slack
- Leverage business expertise to drive process improvements & innovation within the Solutions and Sales organization.
- Manage large and medium scale projects/initiatives requiring complex cross-functional collaboration and project management skills
- Participate in company-growth activities including industry GTM strategy, training, marketing efforts, and customer care.

Participate in solution design, BoM preparation, POC development & architecture design
Participate in pre bid/RFP meetings to qualify the opportunity & gain insights
Work with relevant partners to build compelling solutions to win RFP’s.
Required Qualifications:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 15+ years working in a sales, pre-sales, or related function in a commercial software company
- 10+ years exposure to PubSec vertical across PSU’s, Central Government & State government entities, Public Health etc.
- 5+ years with people management experience
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
 

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Top Skills

AI
Commerce Cloud
CRM
Marketing Cloud
Mulesoft
Salesforce
Slack
Tableau
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The Company
HQ: San Francisco, CA
72,000 Employees
Hybrid Workplace

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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