Director, Services Product Management

Job Description:

The Nextracker Director, Services Product Management will be based in Nashville, TN. This position will be responsible for supporting the growth of the Services business globally. In this highly cross-functional role, you will collaborate with teams across Nextracker including C-Suite Executive Management, Sales, Marketing, Legal, Operations, Engineering and Finance. The ideal candidate will have a strong background in Services Go-To-Market, as well as a proven track record of success in building services product offerings. This position reports to the SVP of Products and Engineering and is critical to the effective growth of the Services Business.

Key Performance Indicators (KPIs) How You Will Measure Success

• Services Business Growth from $8M contracted deals per year to $50M over the next 3 years
• US Market adoption of Extended Warranty program
• Build and maintain the Service business plan including gross margin

Here is a glimpse of what you’ll do: 

• Develop, define and structure our services offering across multiple areas of the company
• Product leadership partner to driving the growth and execution of Services Sales
• Work closely with the Global Sales/Business Development Team on creative deal structuring and bid strategy and roll out new commercial structure initiatives and product offerings to expand sales
• Serve as the primary cross-functional leader to grow the Services business and roll out new product offerings
• Track and communicate KPIs on the Service business performance to senior management and identify areas of improvement

Here is Some of What You’ll Need (Required)…

• 7-15 years of relevant Service Business management experience
• MBA preferred
• Highly competitive drive and motivation to ramp the Services business
• Track record of achieving results by assessing key elements required, mapping actions, and influencing stakeholders cross functionally including Sales, Operations, and Engineering
• Ability to identify and address process flow gaps, and develop solutions to empower growth and CSAT
• Strong analytical ability and able to prioritize multiple projects
• Excellent problem solving, project management, interpersonal and organizational skills
• Demonstrated attention to detail in a fast-paced, dynamic environment
• Advanced proficiency in Excel and PowerPoint
• Ability to travel to meet customer and attend industry events
• An extreme amount of empathy for our customers and colleagues
• Solar experience and passion for solar are always a plus

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.

Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Culture is our Passion. Watch this video to learn why Nextracker is more than just a place to work.

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.

Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Culture is our Passion