Director - Salesforce

Posted 4 Hours Ago
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Chennai, Tamil Nadu
Hybrid
Expert/Leader
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
This role involves leading B2B Salesforce delivery, managing the implementation process, ensuring compliance, and overseeing team performance across regions.
Summary Generated by Built In

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What We'll Bring:

We are looking for an experienced and highly motivate senior leader to lead our B2B Salesforce Delivery in the Global Operations portfolio. The ideal candidate will have a strong background in Salesforce design, delivery and experience in managing a global Salesforce platform. As a Director of Salesforce B2B Delivery services, you should have Salesforce project implementation experience with different engagement models, and expertise in building strong competency with large teams. This role will be responsible for overseeing the successful implementation and optimization of Salesforce solutions across different regions to drive business growth and ensure compliance with regulatory requirements.

What You'll Bring:

Lead the design, development, and delivery of Salesforce solutions for B2B clients.
• Manage stakeholder expectations and communications, ensuring alignment and satisfaction throughout the project lifecycle
• Oversee the end-to-end Salesforce implementation process, ensuring projects are completed on time, within scope, and within budget.
• Collaborate with cross-functional teams to manage the large projects, design solutions, and implement Salesforce best practices.
• Provide leadership, technical direction, and mentor to maintain a high-performing, highly engaged team with maximum utilization
• Ensure compliance with SOX (requirements, including managing audits and implementing necessary controls.
• Develop and maintain strong relationships with key stakeholders, including clients, vendors, and internal teams.
• Stay up to date with the latest Salesforce features, functionalities, and industry trends to drive continuous improvement.
• Monitor and report on project progress, risks, and issues, and implement corrective actions as needed.

Impact You'll Make:

Bachelor’s degree in computer science, Information Technology,
• Should have more than 16 years of experience in IT.
• Minimum of 12 years of experience in Salesforce design, development, and delivery.
• Proven experience managing SOX audits and ensuring compliance with regulatory requirements.
• Strong leadership and team management skills, with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• In-depth knowledge of Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and specific tools such as Salesforce CPQ, Salesforce Einstein Analytics, and Salesforce Shield.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder) are highly desirable.
• Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions.

TransUnion Job Title

Director, Applications Development

Top Skills

Marketing Cloud
Sales Cloud
Salesforce
Salesforce Cpq
Salesforce Einstein Analytics
Salesforce Shield
Service Cloud

What the Team is Saying

Patrick
Tiana
Jason
Lauren
TC
Jay
Aayushi
Paul
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The Company
HQ: Chicago, IL
13,000 Employees
Hybrid Workplace
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.

We do this by having an accurate and comprehensive picture of each person.

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.

We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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TransUnion Teams

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About our Teams

TransUnion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
Alpharetta, GA
Amsterdam, NL
Bengaluru, IN
Boca Raton, FL
Bogotá, Colombia
Burlington, ON
South Africa
Cerqueira César, Sao Paulo
Chennai, IN
Cherry Hill, NJ
Cork, County Cork
Crum Lynne, PA
Denver, CO
Greenwood Village, CO
Guaynabo, PR
Gurugram, IN
Hamburg, DE
Hyderabad, IN
Johannesburg, ZA
TransUnion UK Head Office
London, GB
Louisville, KY
Madrid, ES
Makati, PH
Mexico, MX
Mumbai, IN
New York, NY
Pune, IN
Reston, VA
San Luis Obispo, CA
Santiago, CL
Stamford, CT
Sydney, NSW
Toronto, ON
Ulloa, La Aurora
Washington, US
White Plains, NY
Learn more

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