ABOUT PLACER.AI:
One of the fastest growing tech companies in North America, Placer has reached $100 million in ARR (a “Centaur”) in 2024 within 6 years of launching the Placer platform. We crossed the $1B valuation “Unicorn” in 2022.
Placer's A.I. based SaaS platform transforms how leaders make critical decisions by unlocking unparalleled visibility into markets and locations, creating a blue ocean market of more than $100B. And the best part is, Placer has accomplished this by leading a privacy-first business in which data has been stripped of user identifiers and only aggregated information is provided within the platform.
Our platform provides instant visibility into almost any location in the U.S. Placer has grown exponentially over the past 6 years, counting more than 4,000+ paying customers including many Fortune 500 companies, such as, JP Morgan Chase, Wayfair, Google and many more.
Named one of Forbes America’s Best Startup Employers and a Deloitte Technology Fast company, Placer.AI is proud of our collaborative, innovative and inclusive culture. Is this the type of place that would excite you? If so, we’d love to talk to you!
SUMMARY:
Placer.ai is seeking an experienced, tech-savvy person with great business sense to act as a Director, Sales Operations & Analytics. The ideal person loves identifying gaps in the sales/CS flow, designing requirements, and working with stakeholders to launch and resolve processes to optimize the work of our business-facing teams. The role includes a super-dynamic environment and requires someone who loves a fast-paced environment with multiple tasks handled at the same time with different teams/departments. Placer.ai is an entirely remote workforce, which requires the person to be able to work efficiently, regardless of the remote environment, while being super-responsive to coworkers’ communications.
RESPONSIBILITIES:
- Identify gaps in business flow and cause resolution (from preparing requirement documents, to feedback collection from stakeholders, to testing and rollout to users).
- Work closely with the Sales and Customer Success leaders to ensure they can easily and efficiently track and monitor their teams to meet their goals.
- Support leadership with territory and quota allocation.
- Own cross-functional business and operational work streams in partnership with key stakeholders across Finance, Product, Marketing, Sales, and Customer Success leadership.
- Identify key performance metrics that are not tracked and are required to increase the success rate of the business-facing teams, create reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to Sales/CS leadership.
- Establish quality assurance processes and oversight to increase data integrity in Salesforce.
- Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, etc.).
- Critically review reports and system functionalities based on data analysis and a deep understanding of the existing processes (integrations, business processes, automation, validation rules). Identify and suggest improvements accordingly.
- Assist in troubleshooting operational issues related to the business-facing teams as they surface; propose changes to systems and processes to fix root causes.
- Play a key role in communication and discussions with Account Executives and Customer Success Managers to collect feedback about the processes and tools under Sales Operations responsibility.
- Seek ways to increase the quality and accuracy of forecasts submitted by Account Executives.
REQUIREMENTS and QUALIFICATIONS:
- Strong business mindset.
- Strong Salesforce product knowledge.
- Excellent communication skills (oral, written documents, and decks).
- Proven project management capabilities across multiple teams.
- Ability to push forward teams/partners to achieve Sales Operations targets.
- Excellent execution skills.
- Keen eye for details and an aim to solve problems.
- Accurate and detail-oriented individual who can own entire processes.
- Ability to multi-task and move from one topic to another.
- A highly proactive attitude to platform enhancements.
- B.A/B.S.
- 5+ years of experience working in a sales operations role.
- Substantial experience launching and scaling sales operations processes, tools and systems.
- Experience at a SaaS company - Preferred.
- Experience with tools such as Salesloft, Zoominfo, Cloudingo, Leandata, Conga, Gainsight, Gong - Advantage.
- Working in a startup environment - Advantage.
- Salesforce certification - Advantage.
- Experience managing people - Advantage.
WHY JOIN PLACER.AI?
- Join a rocketship! We are pioneers of a new market that we are creating
- Take a central and critical role at Placer.ai
- Work with, and learn from, top-notch talent
- Competitive salary
- Excellent benefits
- Fully remote
The U.S. annualized pay range for this position is $210,000-$215,000 USD. In addition, certain roles have the opportunity to earn sales-based commissions. Base pay offered within the stated range may vary depending on multiple individualized factors, including job-related skills, professional experience, education and licenses (if applicable), work location and compensation market data.
Base pay is just a part of our total rewards program. Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER
- Placer.ai in a nutshell
- Placer.ai's recent $100M round C funding (unicorn valuation!)
- Placer.ai's data
- Placer.ai in the news
- COVID-19 Economic Recovery Dashboard
Placer.ai is an equal opportunity employer and has a global remote workforce. Placer.ai’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai’s Human Resources Department to make the need for an accommodation known.
Top Skills
What We Do
Placer.ai is the most advanced foot traffic analytics platform allowing anyone with a stake in the physical world to instantly generate insights into any property for a deeper understanding of the factors that drive success.
Placer.ai is the first platform that fully empowers professionals in retail, commercial real estate, hospitality, finance, economic development, and more to truly understand and maximize their offline activities.
Why Work With Us
Placer is a remote first with a highly collaborative culture. Our product solves many use cases, from mitigating food deserts to battling blood shortages during rapid response crises, Placer data plays a critical role in supporting local communities and driving social progress in addition to providing invaluable market intelligence to our clients.
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