Do you embrace change? Are you an influential leader? Can you coach a team and drive positive results? If so, you might be a great fit for our Regional Field Ops Director role a part of Spectrum's Field Operations business unit.
At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.
BE PART OF THE CONNECTION
As a Regional Field Ops Director, you will serve as front line leader, responsible for the overall fulfillment standards and compliance across all management areas, from the point of entry to the customer premise equipment, across your assigned region. You will create, implement, and enhance consistent standardized operating practices that are aligned with the company's initiatives direction, and provide leadership and direction to the MA field operations. The Regional Field Ops Director will implement, measure and enhance consistent practices to ensure stable service delivery alignment with regional initiatives and expectations.
WHAT OUR REGIONAL FIELD OPS DIRECTORS ENJOY MOST
- Achieving performance goals
- Working in a strategic role
- The team-oriented culture
- Building internal and external relationships
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Education: Bachelor's degree in engineering or technical management or equivalent experience
- Experience: Technical field experience 8-10 years, Project management experience 5+ years, management experience 5+ years
- Skills: Project management, time management, communication, leadership, problem-solving, collaboration
SPECTRUM CONNECTS YOU TO MORE
- Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills
- Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
- Competitive Pay: Generous starting pay
- Total Rewards:
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TOP776 2025-51709 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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