What We Strive For
At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. Recognized with ten prestigious workplace awards, including LinkedIn’s 2024 Top Startups in Denver, we’re setting a new standard in kidney care. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.
What You’ll Do
As the Director of Market Operations, you will be accountable for the P&L of your Comprehensive Kidney Care Contracting (CKCC) market. Additionally, you will own the external nephrology relationships for practices that have partnered with Strive. In this role, the Operations leader will have broad market oversight, but work closely with the local clinical lead, Medical Director, and central operations team to enable the team to deliver great care. This individual takes a data-driven approach to leadership, holding the team accountable and designing and implementing new strategies as needed. This highly critical role ensures our vulnerable chronic kidney disease (CKD) and end-stage renal disease (ESRD) patients have the highest level of quality and continuity of care. This position will report to the RVP, Operations.
The Day to Day
- Accountable for market performance, using data to track trends and change strategies as needed.
- Advocates for the market clinical team, including liaising with a cross-functional team including analytics, legal, clinical and market development.
- Owns and manages relationship and performance of assigned provider groups. Serves as primary point of contact for assigned providers.
- Establishes consistent and strong relationships with provider groups utilizing an account management approach while communicating and sharing provider reporting, focusing on areas for improvement.
- Plans, prepares, and executes effective provider group meetings/discussion with proper objectives and expected outcomes.
- Analyzes data to determine network strategy – e.g., identifies which hospitals have a high volume of admissions for our patients.
Minimum Qualifications
- 8+ years experience in healthcare administration or related field.
- Bachelor's degree in Business Administration, Healthcare Administration, or another relevant field.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
Preferred Qualifications
- Master's degree such as MHA, MBA, MPH, or MSN.
- 4+ years experience managing direct reports.
- Comfortable presenting to Providers and driving the conversation, answering unscripted questions, and building relationships based on subject matter expertise.
- Can review data and reporting with provider groups and use analytics to drive clinical outcomes, quality improvements, and operational efficiencies.
- Ability to identify a problem, develop a plan and execute to resolution while communicating progress to stakeholders.
- Knowledgeable about project management techniques and able to develop a project plan that includes collaborating with market leadership and supporting departments.
- Ability to be highly responsive to Providers and act as the single point of contact for valuable relationships.
About You
- Ability to be strategic as well as tactical.
- Persistence getting to “yes” in the face of many “no’s”.
- Outgoing, sales-focused skill set.
- Embodies Strive’s core values: Care, Excellence, Tenacity, Innovation, and Fun.
Annual Base Salary Range: $130,000 - $163,000
We care and support our strivers holistically by providing competitive compensation and a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Two employee assistance programs (EAP)
- 401k with employer match
- Employer paid and voluntary life and disability insurance
- Health and flexible spending account
- Paid holidays, flexible vacation time, sick time, volunteer time, and sabbaticals
- Eight weeks of paid living donor leave
- A well-being bundle with Carrot Fertility and Peloton at no cost
- Annual professional development stipend
- Mental health and financial wellness resources
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
What the Team is Saying
What We Do
Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.
Why Work With Us
“At Strive, we’re transforming kidney care. While our mission, vision, and values-based culture play critical roles in that transformation, our people (Strivers) make it happen. Strivers are delivering compassionate kidney care and creating an incredible place to work.” Chris Riopelle (CEO)
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Strive Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Strive Health's work locations are based on organizational and patient needs. The majority of positions are hybrid-remote in the Denver area with the option to go into the office.
