Director, Learning & Leadership Development

The Director, Learning & Leadership Development at The Coca-Cola Company is a pivotal role in supporting us to create a best-in-class learning environment that aligns with our purpose to refresh the world and make a difference. This role is essential in creating an engaging, personalized, and impactful learning culture where employees thrive. The Director will lead consultation and design with internal clients, interpreting their vision to craft transformative learning experiences that drive business impact. This role requires a human-centered approach to learning design, discerning between issues best solved through learning interventions and those needing broader solutions. 

Key responsibilities include: 

Strategic Learning Consultancy: 

• Provide expert consulting, curriculum design, and associated services to internal partners (e.g., Talent & Development COE Leads, Enterprise Capability Leads and prioritized functional capability leaders) on all things learning & development. 

• Create transformative learning products for their internal customers, diagnosing the problem, and then designing relevant solutions. 

• Flex approach depending on client need and capability in the learning and development space. Most engagements will require hands-on design, whereas others may require advisory services primarily.  

Stakeholder Relationship Management: 

• Foster and manage relationships with internal stakeholders to diagnose workplace skill gaps and evaluate learning opportunities. 

• Advise our learning community company-wide about how best to create learning products for their internal consumers. 

• Maintain a finger on the pulse of learning needs and learner sentiment within the organization, regularly connecting and empathizing with employees. 

Holistic Learning Solutions: 

• Approach business problems with a holistic perspective, envisioning fully blended solutions that include experience and exposure, i.e. not just e-learning. 

• Leverage Human-Centered Design to create impactful learning experiences, always putting the learner at the center of design. 

Vendor Management: 

• Manage external learning development vendors to ensure effective design, implementation, and evaluation of learning products. 

• Act as an intermediary with learning delivery partners to enable seamless delivery of learning products and services. 

Problem Diagnosis: 

• Discern between issues best solved through learning interventions and those requiring broader solutions, guiding clients accordingly. 

• Be confident in pushing back when appropriate. 

This role reports directly to the Senior Director of Learning Experience & Innovation and has global responsibility. 

Qualifications & Requirements 

• 5 or more years of relevant experience

• Master’s degree or equivalent work experience in Organizational Development or similar (preferred but not mandatory)

• Experienced in design thinking / human-centered design. 

• Experienced in consulting with and advising stakeholders. 

• Experienced in working with third party vendors to develop custom programs.

• Experience in working in a COE, matrixed learning organization, managing key projects and leading a significant component of the leadership / learning agenda. 

• Depth of subject matter expertise, industry best practices, and global trends relevant to workforce development and employee experience. 

• Strong organizational skills and ability to manage multiple priorities with autonomy. 

• Excellent written, verbal communication, and interpersonal skills. 

• Demonstrated ability to take an idea from concept to action. 

What We Can Do for You:  

• Global Network: Expand your global network by developing, learning, and growing with our top talent and connections around the world.  

• Agile Work Environment: We embrace agile ways of working, with leadership that believes in removing barriers, so you are empowered to innovate and discover new solutions to complex problems.