Make a difference. Be happy. Grow your career.
The Director of HR Technology is responsible for enhancing, configuring, maintaining, and expanding the functionality of Workday and other HR-related systems at Nordic. This role will lead a team to deliver well-designed, integrated, and user-friendly solutions that automate HR processes to support the rapidly scaling business.
The Director of HR Technology will be responsible for, but not limited to:
Key Responsibilities
- Oversee the day-to-day operations of Workday and integrations driving a solid and scalable architectural foundation. Manage the end-to-end design, configuration, testing, training, and change management activities related to HR platforms.
- Solid understanding of People data - Organizations, Division, Roles, Hierarchy, Compensation, Time Keeping modules within Workday for National and International workers, factoring in labor laws customizations for Payroll processing and Reporting.
- Leads and drives the delivery of high-quality maintenance, improvements, and project initiatives by coordinating with functional and technical staff, leads system-related projects and initiatives (such as, new releases, adoption, and implementation of new functionality, and business process changes) in HR, including implementation, review, and testing prior to go-live.
- Manage and enhance the HRIS request intake process and organize/prioritize work to align with organizational priorities and maximize impact. Establish processes and workflows based on an agile development methodology.
- Work with teams across HR to ensure that end-to-end processes are delivering desired results championing a culture of continuous process improvement. Identify opportunities for automation and reduction of manual processes and partner on implementation of solutions.
- Serve as a HR technology subject matter expert. Provide advice and counsel to colleagues on the effective use of Workday and other HR systems.
- Regularly engage with HR Operations to understand operational challenges and aid in root cause problem resolution.
- Proactively drive Workday optimization including process transformation, change management, governance, configuration, security, integrations, and reporting.
- Ensure system compliance with data security and privacy requirements.
- Build strong relationships with key stakeholders that can help smooth execution and identify opportunities for enhancements and innovations.
- Manage 3rd parties to ensure alignment with goals, service delivery accountability, SLA's, and budgets.
- Maintain awareness of current trends and new Workday functionality, providing recommendations to HR Leadership and functional departments on how to take advantage of these new functionalities.
- Mentor, guide, and actively share knowledge across all team members to enhance in-house expertise.
- Lead strategic and tactical planning, and build strategic roadmap.
Skills and Experience
- Bachelor’s degree in human Resources, business, or a related field, or equivalent combination of technical and functional experience.
- A minimum of seven (7) years of experience in the implementation and support of Workday and at least four (4) years of managerial experience.
- Deep understanding of the end-to-end functional HR business processes.
- Strong project management capabilities with demonstrated success managing cross-functional projects.
- Track record of being the go-to person for designing functional and technical system solutions to solve business problems.
- Proven ability to build strong relationships by influencing and collaborating with stakeholders.
- Must demonstrate strong critical thinking and creative problem-solving skills.
- Ability to seamlessly toggle between strategic and tactical efforts.
- Well-versed in data privacy and compliance audit controls.
- Thorough understanding of database construction and all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
- Strong written and verbal communication skills.
- Advanced experience with the Microsoft Suite, including PowerPoint, Excel, and Word.
- Must demonstrate and embody Nordic’s maxims.
Additional details
- Remote
- Ability to travel up to 10%
- This role supports employees and leaders across the organization, which requires flexibility as occasional meetings may occur outside of normal business hours
What We Do
Global Health and Technology Consulting. We connect people, data, and technology to create a healthier world. Let’s work together. Let’s connect healthcare.
Nordic helps healthcare organizations harness the power of technology to create healthier systems that lead to healthier businesses. Our global team of more than 1,400 professionals combines deep clinical experience, extensive technical knowledge, insightful strategic vision, and proven operational capability, to deliver transformational outcomes for providers and the people in their care. Nordic provides a broad range of consulting services, including strategic advisory, digital and cloud initiatives, implementation and support, and enterprise technology transformation. Our more than 500 clients trust us to help them identify and focus on the most important priorities, and consistently deliver business-changing impacts that make health systems, and the people they serve, healthier.
