Director, Field Engineering

Posted 2 Days Ago
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Indianapolis, IN
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Director of Field Engineering manages engineering and construction, directs technicians, evaluates project needs, ensures quality service delivery, and develops leadership within the team.
Summary Generated by Built In

JOB SUMMARY
Responsible for directing and managing the engineering, construction, CB fiber fulfillment staff, and HFC network. Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations. Support the KMA operations with expertise, including technical services and plant maintenance. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support. Partners with KMA Senior Management and Sr Director, Regional Engineering to plan and evaluate capital needs for development and expansion of the KMA. Implement and enhance consistent practices to ensure stable service delivery aligned with Region initiatives and expectations.
MAJOR JOB DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
  • Lead an innovative, collaborative work team to produce exceptional results delivering the customer experience.
  • Oversee designated operations which will include, but not limited to HFC plant, construction projects, new build, nonstandard plant conditions, security and related equipment requirements.
  • Provide engineering support and direction for new or existing technologies and current operational initiatives.
  • Evaluate and consult with Region, Network Operations and other cross functional leadership regarding technical operations, strategic planning of rebuilds, and network operations for output to the OSP (outside plant), dispatch, and new product deployment.
  • Responsible for directing KMA field staff in fulfillment and service for complex fiber projects (i.e. cellback haul, DATA/WAN, LBI, PRI installation, etc.) and will adhere to SLA obligations.
  • Direct quality control programs for engineering operations and consistent operational procedures.
  • Direct mapping, design and HFC documentation and overall records management.
  • Initiate and review selections on bids for contracted projects and provide recommendations.
  • Direct capital budget process and execute approved budget plan.
  • Ensure current procedures and tests are performed in accordance with Federal Communication Commission Standards.
  • Oversee the maintenance of records as required by the Federal Communications Commission and other government agencies.
  • Ensure adherence to company TQA policies.
  • Lead and participate in succession planning and oversee the development of staff and approves performance reviews.
  • Perform other duties as requested.


Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Advanced knowledge of company products and services
  • Advanced knowledge of HFC, Advanced Video, and IP Networks
  • Ability to handle multiple projects and tasks
  • Ability to make decisions and solve problems while working under pressure
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications
  • Advanced knowledge of all FCC compliance reports and other rules and regulations
  • Comprehensive understanding of applicable local and state rules and regulations
  • Comprehensive understanding of OSHA rules and regulations, both federal and state Comprehensive understanding of power distribution systems
  • Knowledge of Analog Transmission Line Theory Knowledge of Electronic theory
  • Knowledge of Federal Communications Commission regulations Knowledge of Fiber Optic theory Knowledge of National Electric Code and National Electric Safety Code


Required Education

  • Bachelor's degree in engineering or related field, or equivalent experience


Required Related Work Experience and Number of Years

  • Engineering experience - 8+
  • Project management experience - 5+


Working Conditions

  • Office environment
  • Exposure to moderate noise levels
  • Travel as required


PREFERRED QUALIFICATIONS
Preferred Education

  • SCTE-BCT/E certification or equivalent
  • Relevant industry and vendor-specific certifications and training


Preferred Related Work Experience and Number of Years

  • Technical management experience - 5+


#LI-ME1
EGN705 2025-49748 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Top Skills

Analog Transmission Line Theory
Electronic Theory
Fcc Compliance
Fiber Optic Theory
Hfc
Ip Networks
National Electric Code
National Electric Safety Code
Power Distribution Systems

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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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