Director of Channel Partnerships, Solution Partners

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies.

We are Rokt, a hyper-growth ecommerce leader. We enable companies to increase value by unlocking real-time relevancy in the moment that matters most, when customers are buying. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies. In January 2025, Rokt’s valuation increased to $3.5 billion USD, allowing us to expand rapidly across 15 countries. 

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Director of Channel Partnerships, Solution Partners

Compensation: $170,000 - $200,000 Base + Target Variable, employee equity plan grant & world class benefits.

We are looking for a Director of Channel Partnerships, Solution Partners to recruit, onboard, and manage a portfolio of Strategic Solutions Partners. Our Partners are leading the charge to help brands get the most out of their customer data by building high-growth digital products and delivering today’s most innovative customer experiences. As a Director of Channel Partnerships, Solution Partners, you’ll be an individual contributor responsible for generating and influencing new revenue sourced and influenced from your portfolio of partners, identifying new partner opportunities to accelerate mParticle by Rokt’s growth, and will be a core hire helping evangelize our products to and through our partner ecosystem.

About the role: 

• The primary responsibility will be to source and influence new revenue by working with a portfolio of Solutions Partners across North America.
• Onboard, manage, and grow Partnerships with those businesses best positioned to help brands accelerate the time to value of their customer data with mParticle as an enabling component of their architecture.
• Own the partnership for your portfolio of Channel Partner Accounts - operating as the primary point of contact, establishing joint GTM plans and mutual commitments, ensuring alignment across executives and functional leaders, and managing channel conflict 
• Lead programs to help partners educate customers, incentivize mParticle Pathways Certification and generate consistent referrals, enable mParticle sales to position partner specialization and strength in deals, and create accountability with partners (e.g. enablement workshops, rules of engagement processes, joint messaging, campaigns)
• Collaborate cross-functionally with our sales, customer success, solutions, and engineering teams to create Win-Win-Win scenarios and be the champion for your partners both internally and externally
• Develop a strong understanding of the different segments in our ecosystem, key players, competitors, the goals of their business, functionality provided, and the value of joint solutions.

Requirements

About you:

• 5+ years of channel or direct sales experience
• Strong knowledge of the Consultancy, System Integrator, and Digital Agencies landscape. You will have either worked in the industry or sold to companies within it.
• Strong familiarity with the MarTech ecosystem
• Ability to work effectively in a team-based organization, collaborate cross-functionally, and build alignment around goals and objectives
• Effective in a dynamic, high-growth, fast-paced environment where hands-on execution is required and processes may not exist yet
• Excellent written communication and presentation skills
• Location: Willing to commute to the NYC Office, with hybrid work (4 days/week in-office).
• Travel: Willing to travel up to 25% for client meetings.

The ideal candidate will/have/be:

Industry experience is desired, with familiarity in mobile, data-driven marketing, and SaaS solutions for marketing.

• Ability to set and execute priorities within a fun and fast-paced environment.
• Excellent collaborator, with the ability to engage across multiple teams to drive an outcome.
• Desire to be a key player within a strong team focused on exceeding client expectations.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual $10,000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance! 
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.