Director & Associate General Manager - Health Plan Channel

Included Health’s Care Delivery General Management team is responsible for the P&L of our portfolio of clinical products, which deliver services to millions of members each year across health plan, enterprise, and direct-to-consumer channels. As an Associate General Manager on the team, you will lead the overall business strategy and performance of our largest channel, Health Plans– guiding how and what we sell to maximize value for our Health Plan clients and members. You will report to our Sr. Associate General Manager.

You will collaborate across the organization to design and accomplish a cohesive, long-term growth vision for our Health Plan channel, including business line and product expansion. You will understand the needs of Health Plan buyers and consumers inside and out, combining market trends and client insights to guide prioritization and resource investment decisions for your channel. You will flex between strategist and operator mindsets, ensuring execution against tactical priorities that map to Included Health’s long-term goals.

Your daily work includes a mix of business strategy (e.g. analyzing trends in the Health Plan space, building business plans, identifying partnership opportunities), product vision (e.g. developing a POV on how to build solutions that address Health Plan needs), operations (e.g. identifying and sizing important scale opportunities), and commercial execution (e.g. supporting complex sales efforts and strategic client projects).

Responsibilities:

• Define and monitor key metrics for your channel across bookings, revenue growth, scale, engagement, member experience, and clinical value, partnering across teams to ensure execution against the daily activities necessary for business success.
• Translate performance insights and competitive intelligence into priorities for organizational action, designing and leading projects to respond to important challenges and opportunities in your channel.
• Develop the long-term growth strategy and financial model for your channel, leading decisions around pricing, packaging, and technical/operational resource allocation to guide the highest impact.
• Collaborate with our Sales and Customer Success teams to develop engagement plans for strategic prospects and clients– translating market feedback into our product design, leading the assessment of new business opportunities, and guiding tradeoffs between revenue and margin to optimize overall channel performance.
• Evaluate opportunities to enter new lines of business within your channel, building executive agreement for your business cases, scoping entry requirements, and leading launches.

Qualifications and Requirements:

• Bachelor's degree or equivalent practical experience
• 10+ years of relevant professional experience, with at least 5 of those years focused on health plan commercial strategy internally at a carrier, in a management consulting role, or at a technology company selling into health plans
• Demonstrated experience driving successful sales, partnerships, or go-to-market strategies
• Data-driven decision-making
• Collaborate across all organizational levels
• Experience leading strategic and high-stakes projects that provide measurable growth

Physical/Cognitive Requirements:

• Capability to remain seated in a stationary position for prolonged periods.
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
• Occasional travel

The United States new hire base salary target ranges for this full-time position are:

Zone A: $161,410 - 205,800 + equity + benefits

Zone B: $177,551 - 226,380+ equity + benefits

Zone C: $193,692 - 246,960 + equity + benefits

Zone D: $209,833 - 267,540 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: 

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.

Work-From-Home reimbursement to support team collaboration home office work

Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.