Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
Your Opportunity:
The Digital Support Specialist is a technically-qualified person that strives to achieve business goals through web presence and digital platforms by supporting stakeholders in digital campaigns and projects. The Digital Support Specialist is responsible for supporting Roche affiliates and/or divisions in executing on the digital strategy by delivering a full suite of objectives across the Roche online presence. The role supports stakeholders in developing their digital performance and ensures they leverage the available digital tools in order to meet their overall goals and objectives.
In this position you will be focusing on:
- Triaging digital request with the right stakeholders
- Support campaign & content implementation
- Proactively researching and implementing the latest best practices, strategies, and industry standard
- Business Process Management: as a centre of excellence, establish process governance principles and maintain proper documentation within the scope of responsibility
Who you are:
- Advanced English required.
- 1 year experience in project management, campaign implementation & optimisation.
- US VISA (desirable)
- Great interpersonal and communication skills
- Quick learner, passionate about technologies and web
- Dynamic and flexible in working with different tools
- Good problem-solving skills
- Willingness to work in a fast-paced global environment
- Detail oriented, well-organised and efficient with time management
- Ability to work in a global environment
In exchange we provide you with:
- Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.
- A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion
About
Explore what the Global Digital Hub is about.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.
Roche is an Equal Opportunity Employer.
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible.
Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management.
Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
