About this role:
The Commercial and Corporate & Investment Banking Digital group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. Our mission is to deliver value to our customers and business partners by providing best-in-class digital experiences. We put our customers at the center of every decision we make by focusing on their needs, being a leader in digital solutions and keeping things simple. We bring together a unique set of experts in digital product management, design, and analytics.
The Digital Capabilities group leads product development for core shared services across access and authorization, customer communication tools, and front-end enablement. We have an exciting opportunity for a Digital Product Management Senior Manager to help enable our access and authorization strategy and roadmap. As a seasoned product manager leader, you will help establish clear business outcomes that support our customer journeys.
In this role, you will:
- Manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area
- Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
- Identify and recommend opportunities for programs and initiatives with impact across the business line and may have impact beyond the business line
- Determine appropriate strategy and actions of the team to meet moderate to high risk deliverables
- Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
- Collaborate with and influence all levels of professionals, including senior managers
- Interact directly with external customers
- Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group
- Develop and guide a culture of talent development to meet business objectives and strategy
- Act as a top subject matter expert and lead a digital product management team for customer access and authorization capabilities within the digital environment
- Work with key partners to ensure close alignment on roadmap, prioritization, and sequencing of enhancements to our channel capabilities
- Enable solutions that are long-term, large-scale, broad-reaching, and deliver best-in-class access and authorization capabilities via advanced access control mechanisms, innovative authentication methods, progressive profiling, and a unified identity experience
- Coordinate highly complex activities which require in-depth knowledge of customer identity and access management, authentication, and user-level entitlements
- Be responsible for managing and continuing to build out a team of skilled product managers and product owners leading agile scrum teams at scale
- Serve as an expert advisor to leadership.
Required Qualifications:
- 6+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of leadership/management experience
- Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Management experience
Desired Qualifications:
- Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
- Experience leading efforts that require integration of multiple technology systems, operations, or customer service processes
- Strong knowledge of CIAM principles, methodology, and technologies such as SSO, SAML, OAuth, SCIM, JWT, OIDC, MFA
- Previous experience and knowledge with related 3rd party CIAM solutions and platform
- Ability to articulate complex technical concepts or scenarios to both technical and non-technical audiences
Posting End Date:
12 Mar 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Top Skills
What We Do
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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