Join our Talent Community: Digital EAP Preferred Provider

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

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Digital Counsellor, EAP Preferred Provider
Job Function: Clinical / Health
Status: Contractor

At TELUS Health, we are always on the lookout for experienced mental health professionals to join our team on a contract basis.

Currently, we are not actively hiring for this position, but we invite interested candidates to apply to join our talent pool. This allows us to reach out to you when contract opportunities align, prioritizing based on geographical needs and gaps in our existing network.

The Impact You'll Make & What We’ll Accomplish Together

At TELUS Health, our Employee Assistance Program (EAP) offers comprehensive mental health and work/life support to employees and their families. This confidential and voluntary program offers personalized care, fostering positive change and well-being.

As part of our Affiliate Network, you’ll offer video and tele counselling from your private practice, utilizing a short-term, solution-focused approach. You’ll benefit from clinical supervision, streamlined referrals, and the chance to make a significant impact on your community. At TELUS Health, we believe in the power of collaboration and are dedicated to making a meaningful impact together.

Here's How:

• Provide Short-Term Counselling: Offer solution-focused support for various personal and work-related issues.

• Client Needs Assessment: Evaluate needs, set objectives, and develop strategies within the EAP plan.

• Develop Client Strategies: Create action plans to help clients achieve their goals.

• Administrative Management: Maintain client records and manage administrative tasks.

• Collaboration and Communication: Work with TELUS Health's EAP team and participate in clinical supervision.

• Compliance and Confidentiality: Ensure client confidentiality and follow professional and ethical guidelines.

• Professional Development: Stay updated on mental health trends and engage in ongoing growth.

Qualifications:

• Master’s Degree in Counselling, Psychology, or Social Work

• Professional College membership or registration with a counselling Association, with valid professional liability insurance

• Minimum of five (5) years post-graduate counselling experience with multiple populations

• Ability to set short-term objectives and use a solution-focused approach

• Ability to clinically manage high-risk cases, including clients who are a threat to self or others

• Able to work with individuals, couples, and families and possess good knowledge of community resources

• Professionally maintained private office space with a strong internet connection and suitable equipment for video and tele counselling

• Availability to support a minimum of 6 hours per week for new and returning client appointments

• Provide a managed calendar with regular availability for first appointments bookings

Why join TELUS Health as an EAP Preferred Provider:

• Positive work environment that prioritizes diversity and inclusion.

• Integration into a growing and continuously expanding professional network.

• Consistent referrals to support the growth of your practice.

• Exposure to a diverse clientele and a variety of clinical counselling modalities.

• Enhanced visibility and credibility of your professional profile.

• Flexible scheduling to manage client caseloads at your convenience.

• Opportunities to provide specialized services for the Work Support Program and participate in group post-traumatic interventions.

• Access to clinical supervision, networking, and development opportunities.

• Structured bi-monthly billing and timely payments with no show/late cancellation coverage.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.