Digital Content Coordinator

The Digital Content Coordinator is a driven and detail-oriented individual who is a key player in the production and daily management of email communications for the Metropolitan Opera.

This role works closely with the Editorial and Website teams and is under the supervision of the Digital Marketing Manager. This position will manage the day-to-day responsibilities of email marketing for various departments across the company and serve as general support for the Marketing team, collaborating with staff from across the organization to address key sales and business needs.

Primary Responsibilities

• Supports the coordination of content, scheduling, deployment, and reporting for Marketing and Live in HD e-communications
• Maintains deployment schedule, communicates with and takes requests from department heads across the company
• Proofreads for clarity, grammar, and spelling, and performs quality assurance for cross-device rendering for all emails
• Uses our survey service provider to create forms and report findings
• Assists in the web implementation and testing of promotion codes

Skills and Qualifications

• A bachelor's degree or equivalent
• Minimum of 2 years professional experience in digital marketing or content development, preferably within a large organization
• Exceptional writing and editing abilities.
• Experience of working with a CRM application (ideally Tessitura).
• Proficient in Word, Excel, PowerPoint, Outlook and internet research.
• Demonstrated interest in the arts. Knowledge of opera a plus.
• Strong project management, organizational, and time management skills

Physical Demands

• Able to work on-site 3-5 days per week.

The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.