Digital Communications Manager

C.H. Robinson is hiring a Digital Communications Manager, based in Eden Prairie, MN, with a hybrid schedule of three days in the office and two days working from home.

In this role, you will be responsible for creating, curating, and sharing content across C.H. Robinson’s digital channels, including social media, the company website, and internal platforms. You will collaborate with leaders to connect internal and external audiences to our strategy and vision. Additionally, you will develop messaging strategies and content that educate, empower, and engage employees and external stakeholders.

Leveraging your communications and content creation expertise, you will craft compelling storytelling and strategic communication plans, build audiences, and manage social media.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Partner with stakeholders on communications initiatives aligned with business objectives to increase key audience engagement, showcase customer success stories, and highlight company performance

• Manage digital channel communication strategy, including content calendar development, content creation, and stakeholder coordination

• Develop and distribute content across prioritized internal and external digital channels, including organic and paid social media, targeting specific audiences

• Use analytics and metrics to gain audience insights, refine storytelling initiatives, and enhance content effectiveness

• Effectively communicate with a variety of stakeholders, including senior organizational leaders

• Manage multiple projects in various stages of development

• Maintain a consistent brand voice, tone, and visual identity by leveraging existing brand and reputation assets

• Perform other duties or responsibilities as assigned based on team and/or country-specific requirements

QUALIFICATIONS

Required:

• High school diploma or GED equivalent

• Minimum of two years of experience in communications, media, marketing, or writing

Preferred:

• Bachelor’s degree from an accredited college or university

• Experience with graphic design and/or video production

• Comfortable working in a high-volume, fast-paced, and results-oriented environment

• Detail-oriented with strong organizational and time management skills; able to prioritize, multitask, and meet deadlines

• Exceptional verbal and written communication skills, with storytelling experience and the ability to convey messages clearly to diverse audiences

• Strong collaboration and teamwork skills, contributing to a positive work environment

• Ability to drive change and achieve positive outcomes in a large, dispersed organization

• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$57,100.00 - $89,100.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.  During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.