DevOps Engineer

About the Role
As a NinjaOne DevOps Engineer, you are a key member of a smart and challenging DevOps team. Responsible for the upkeep and well-being of the NinjaOne cloud infrastructure, as well as deployment and release management of our suite of IT Operations SaaS products. You will collaborate with our Development, QA, Security Operations, and Corporate IT teams to ensure that our platform is up and running for our clients. We are a fast-paced growing company, you will ride the wave into the future of DevOps technology. Implementing CI/CD and creating platform as code across the NinjaOne infrastructure landscape. Helping us pioneer new regions and enable us to grow revenue, through projects and efficiencies.
English Resume Required.
Location: We are flexible on remote working from home, but you must be located in Brazil, Colombia, Ecuador, or Mexico.
We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What You'll Be Doing

• Innovative Infrastructure Solutions: Design, develop, and deploy secure, compliant infrastructure in AWS. Drive automation in infrastructure deployments while shaping the long-term technology strategy and planning.
• Build and Improve CI/CD Pipelines: Lead the development and maintenance of a cutting-edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows.
• Establish Best Practices: Define and uphold best practices, procedures, and processes to ensure consistent, high-quality delivery.
• Lead Large-Scale Technical Projects: Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions.
• Monitor and Support Infrastructure: Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after-hours.
• Provide Exceptional Service: Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution.
• Other Duties as needed.

About You

• 6+ years of experience working in a cloud-based DevOps environment, specifically AWS.
• Hands-on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS.
• Proficient with tools like AWS CloudFormation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation.
• Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, BitBucket), and deployment strategies for both iterative and continuous development.
• Deep understanding of CI/CD tools, with CircleCI experience being a plus.
• Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure.
• Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud-native applications.
• Ability to coach and guide a team, fostering skill growth and career development.
• 5+ years of experience working with *nix operating systems (Linux, MacOS, BSD-variants, IBM AIX).
• 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk.
• 5+ years of experience in production environment monitoring, alerting, and managing change and configuration.
• 5+ years working with cloud-based data storage technologies, especially S3 and EFS. Familiarity with NoSQL is a plus.
• 3+ years working with message-oriented middleware and queueing technologies like AWS SNS, SQS.
• Experience with RDBMS (RDS, Aurora, Postgres) is required; NoSQL experience will make you stand out.
• Previous experience with caching technologies like Elasticache is highly desirable.

About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
Our flexible working hours with home office options enable you to successfully balance your personal life and your job. Grow personally and together with one of the fastest growing companies globally. Develop your skills through our renowned training platform. Receive competitive compensation. Collaborate with an amazing international workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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