TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
As an integral part of the operations team, the DevOps Engineer II will be helping to ensure the TigerConnect service stays an industry leader and has the top level of reliability in the industry. Join us and help manage the Amazon EC2 and additional cloud / hosted infrastructure. Responsibilities will include monitoring and tuning the performance of the infrastructure and identifying and correcting bottlenecks in the system while working with development teams on optimizations and best practices.
The DevOps Engineer II will have at least 2 years of commercial experience as DevOps Engineer and/or Linux Systems Engineer, and ideally experience using AWS services working on a high-availability, high-traffic site. The ideal candidate's background will include systems programming or scripting in dynamic tools/languages (Ruby, Python, Bash, Terraform, Chef).
This is an exciting opportunity to be a part of TigerConnect's growth into the Mexico City technology hub, and work with talented engineers who collaborate with our global engineering teams.
What You’ll Be Doing:
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Develop automation tools to help engineering team efficiency
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Build and maintain the current CI/CD pipeline
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Participate in on-call rotation to assist with incident response and maintain product uptime
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Collaborate with and assist QA in performing load tests and assessing performance optimization
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Improve monitoring and ops tools for better efficiency
What You Bring:
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2-4 years of experience as a DevOps Engineer (experience developing & maintaining infrastructure for a highly-available, highly-reliable, high traffic product)
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BS, MS in Computer Science, MIS, or related field
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Previous experience developing Infrastructure as code / cloud / data center automation (Chef, Ansible, Terraform)
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Experience with public cloud platforms such as AWS
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Experience developing in open source databases (Redis, Cassandra, Elasticsearch)
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Experience using or implementing monitoring systems such as Prometheus, Sensu, Logstash, Kibana, Graphite, Grafana, etc.
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Previous experience utilizing messaging systems such as Kafka, Pulsar
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Experience utilizing containerization tools (Docker, Kubernetes, Fargate)
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Knowledge of common Unix network protocols (ssh, tcp, http, snmp, smtp)
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AWS Certification (is a plus)
Perks & Benefits We Offer:
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Join us in our prime office space in the heart of Mexico City's Reforma area; Our hybrid teams unite top talent from Mexico, the US, and beyond, offering flexibility and collaboration
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Enjoy our comprehensive benefits with excellent private medical, dental, vision, and life insurance coverage for you and your family
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Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)
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Take advantage of extra perks and benefits, including a savings fund, monthly teleworking allowance, grocery vouchers, and travel insurance
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In addition to the minimum days off required by law, our Flexible Time Off program gives you extra time to enjoy the things you love
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Join a mission-driven team committed to making a real impact in the world of healthcare
Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What the Team is Saying
What We Do
TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes. Trusted by more than 7,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day.
Why Work With Us
TigerConnect believes that the people building and supporting our products are the core to our success. From our outstanding benefits package to our focus on mental health & wellbeing to our life-saving products — working at TigerConnect allows you to build partnerships and truly make an impact on how healthcare communication is delivered.
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Employees engage in a combination of remote and on-site work.
