Offices at TigerConnect

As a Supervisor for Customer Support, you will lead and develop a high-performing team, implement ITIL frameworks, drive service innovation, and manage transformational change. Responsibilities include mentoring team members, optimizing workflows, establishing KPIs, and overseeing project execution related to customer support.

The Product Marketing Manager will develop expertise in key product offerings, conduct competitive and market intelligence, facilitate persona development, create marketing collateral, coordinate product launches, and enable sales teams. They will collaborate with various departments to ensure effective product positioning and messaging.

The Senior Implementation Project Manager leads the implementation of TigerConnect solutions, ensuring project delivery from initiation to closure while managing stakeholder relationships and mitigating risks. This role involves collaboration with cross-functional teams and executing change management plans to enhance client onboarding and ensure successful project outcomes.