Search the 11 jobs at TigerConnect

As a Supervisor for Customer Support, you will lead and develop a high-performing team, implement ITIL frameworks, drive service innovation, and manage transformational change. Responsibilities include mentoring team members, optimizing workflows, establishing KPIs, and overseeing project execution related to customer support.

The Product Marketing Manager will develop expertise in key product offerings, conduct competitive and market intelligence, facilitate persona development, create marketing collateral, coordinate product launches, and enable sales teams. They will collaborate with various departments to ensure effective product positioning and messaging.

The Senior Implementation Project Manager leads the implementation of TigerConnect solutions, ensuring project delivery from initiation to closure while managing stakeholder relationships and mitigating risks. This role involves collaboration with cross-functional teams and executing change management plans to enhance client onboarding and ensure successful project outcomes.

The Enterprise Account Manager at TigerConnect will manage client accounts, understand their communication needs, and facilitate account growth through cross-selling and upselling. The role includes developing account plans, maintaining a sales pipeline, negotiating contracts, and collaborating with internal teams to meet client goals.

As a Business Development Representative, you will qualify inbound leads, conduct prospecting activities, partner with sales teams for meetings and demonstrations, and maintain a comprehensive record of interactions while meeting targets for pipeline development.

The Senior Enterprise Account Executive will drive new business by establishing relationships and closing opportunities within healthcare organizations, focusing on enterprise SaaS solutions. Responsibilities include managing a sales pipeline, using consultative selling, and presenting to senior leaders while understanding the healthcare industry.

As a Software Engineer III at TigerConnect, you'll lead the design and implementation of scalable features for our health communication platform, working with microservices and collaborating closely with product teams while ensuring security and performance improvements.

Manage schedules for executives, track expenses, prepare reports, arrange travel, coordinate events, handle communications, and maintain organization. Demonstrate professionalism, discretion, and effective time management in a dynamic work environment.

The Technical Support Specialist II at TigerConnect will manage Tier 1 support tickets and troubleshoot issues for enterprise clients. They will respond to customer inquiries via email, phone, and chat, maintain records in Salesforce, and contribute to the company knowledge base. This role provides hands-on experience in a fast-paced environment, aiming to exceed customer expectations and develop problem-solving skills.

As a Senior Data Analyst for Revenue, you will analyze data and provide actionable insights to streamline analytics, develop dashboards and reports, and enhance data management processes. The role emphasizes communication, analytical thinking, and collaboration with stakeholders to drive business decisions based on revenue data.

The Configuration Specialist at TigerConnect is responsible for implementing and configuring proprietary software for new SMB clientele, conducting training for end users, managing multiple projects, and ensuring high customer satisfaction. This role requires problem-solving skills, effective communication, and collaboration with cross-functional teams.