DevOps Analyst

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Are you passionate about driving the processes that deliver complex solutions to real-world customers? If so, you could be the key player shaping the path to successful releases, expertly navigating variations and nuances along the way.

About the Role:

As a DevOps Analyst, you will plan, validate, and execute release strategies that maximize value for our clients. You will collaborate closely with developers, QA analysts, business analysts, architects, and stakeholders to ensure smooth, efficient releases. This role will require strong negotiation and communication skills, as well as the ability to define multiple release paths while carefully considering all variables to ensure successful and timely deployments.

What We’re Looking For:

- 1 to 3 Years of Experience: Proven experience in a Technical Consultant or DevOps Consultant role, with involvement in release management.

- Problem-Solving Mindset: Ability to think critically and creatively to identify issues, troubleshoot problems, define root causes, and propose innovative solutions.

- Focus on Efficiency: We value efficient solutions, regardless of complexity. Delivering the right solution at the right time is key, with a focus on generating value for our customers.

- Salesforce Knowledge (a Plus): Familiarity with Salesforce is an advantage, but we are open to teaching you if you bring the passion to learn!
Key Abilities for This Role:

- Deep understanding of Git, including various Git Branching Models (Git Flow, GitHub Flow, Trunk-Based Development) and the principles behind each.
- Experience with Salesforce deployment processes, including the Metadata API, Org Development Model, Package-Based Development Model.
- Familiarity with Salesforce Sandbox Types and the Refresh Process.
- Strong grasp of test practices and general release management steps.
- Ability to navigate and adapt deployment strategies to ensure smooth, reliable releases.
- Base understanding of JavaScript and TypeScript is a plus.
- Base understanding of Shell Script is a plus.
- Base understanding of Docker is a plus.
- Base understanding of GitHub Actions and similar pipeline tooling is also a plus.

Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

What You’ll Do:

- Develop and Execute Release Plans: Create, execute, and maintain release plans for new and existing features, ensuring a timely and smooth release process.

- Enhance Developer Experience: Ensure that release pipelines are set up to provide the simplest and most efficient experience, enabling developers to focus on feature development with seamless releases to clients.

- Drive Continuous Improvement: As a key owner of the release process, actively monitor, measure, and analyze the development process, identifying bottlenecks and other opportunities as well as  implementing enhancements for continuous improvement.

- Learn and Grow: Take advantage of learning opportunities to grow your skills, including gaining deeper Salesforce knowledge.

What You’ll Get:

- A Chance to Make an Impact: Your work will directly affect almost every single person involved in the process of software development and eventually will reach it's maximum potential when it's released to final users.

- Growth Opportunities: Develop your skills with access to training, mentorship, and a clear path for career advancement.

- Dynamic Environment:** Work in a collaborative, innovative, and fast-paced environment where your ideas matter.

- Supportive Culture: Be part of a team that values efficiency, quality, innovation, and teamwork.

How to Apply:

Tell us your story! Share your experience in release management, your passion for excellence, and a specific example of how you've made an impact in your past roles. Let us know why you are excited to join our team and contribute to our success.

Ready to advance your career and make a difference? Apply now and show us why you are the DevOps Analyst we need!

Join us in driving excellence and innovation.

NOTE: By applying to the DevOps Consultant posting, recruiters and hiring managers across the organization hiring DevOps Consultants will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with Trailhead.com

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit https://www.salesforcebenefits.com/

In school, or graduated within the past 12 months? Please visit FutureForce for opportunities. 

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.