Desktop Engineer

Desktop Engineer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:
We are seeking a highly skilled Desktop Engineer to develop, maintain, and optimize Windows images for client workstations and Virtual Desktop Infrastructure (VDI) environments at USEUCOM. The ideal candidate will possess deep expertise in Microsoft technologies, imaging solutions, and patch management processes.
Responsibilities:
Image Development and Management:
Create and maintain Windows desktop images for fat clients and VDI environments.
Customize images to meet specific organizational needs.
Optimize image performance and ensure compatibility with various hardware platforms.
Patch Management:
Apply, test, and deploy Windows updates and patches to ensure security and performance.
Maintain a robust patching process to minimize downtime and security risks.
System Deployment:
Implement deployment strategies using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM) or Intune.
Manage and automate deployments to reduce manual effort and errors.
Troubleshooting and Support:
Provide Tier 3 support to OPS for imaging-related and deployment issues.
Diagnose and resolve technical issues related to Windows environments.
Documentation and Compliance:
Maintain up-to-date documentation for imaging, patching, and deployment processes.
Ensure compliance with organizational policies and security standards.
Qualifications:
Experience with hybrid or cloud-based VDI solutions (e.g., Citrix or VMWare Horizon Virtual Desktop).
Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or similar.
Strong analytical and problem-solving skills.
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
Minimum 5-10 years of experience with Desktop Infrastructure and Citrix Virtual Desktop Infrastructure
Proven experience in building and maintaining Windows images.
Expertise in VDI environments (e.g., VMware Horizon, Citrix).
Strong background in Microsoft technologies (Windows Server, Active Directory, Group Policy).
Experience with patch management tools and processes.
Technical Skills:
Proficiency in imaging tools (e.g., Microsoft Deployment Toolkit (MDT), Windows ADK, Sysprep).
Knowledge of scripting (e.g., PowerShell, VBScript) for automation.
Familiarity with endpoint management tools like MECM/SCCM or Intune.
Understanding of security standards and hardening techniques for Windows environments.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$82,100 - 172,400 USD

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.