Delmia/IQMS Systems Analyst

WILBERT INC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Primary Responsibilities:

Perform ERP IT related activities, including, but not limited to the following:

• Provides timely and professional user support and assistance for IQMS/Delmia ERP system.
• Project managing all ERP related projects
• Identify potential areas for improvement.
• Identify modules in Delmia/IQMS that are not being used and manage the implementation of them.
• Work with internal Delmia/IQMS support employees and help in the training of them.
• Manage user security.
• Conduct routine periodic activities in ERP system as directed by Director of IT.
• Recommend the purchase of IT hardware and software as related to Delmia/IQMS
• Update and create customized reports in Crystal Reports for all functions of the business.
• Update and create shipping and customized labels. This includes working with customers’ specifications.
• Manage alerts and workflows from ERP system
• Work with current Managed Service Provider (MSP) to record, track, and document help desk requests, problem-solving process, including all successful and unsuccessful decisions made.
• Document ERP processes and procedures.
• Escalate problems (when required) to appropriate management.
• Attend weekly IT meetings with department.
• Meet weekly with Group Director of IT to discuss Delmia/IQMS projects.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Provide individual and/or group instruction and training for staff on computer systems as needed.
• Provide technical assistance during special projects.
• Available for support calls 24/7
• Travel to assist in the startup of new operations, equipment, and installation.
• Travel to assist, as needed, other operations.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and perform any other duties requested by his or her supervisor

Work experience requirements:

• A minimum of 2 years of ERP experience in Delmia/IQMS.
• A minimum of 3 years of IT work experience in a manufacturing setting
• Experience with Crystal Reports
• Experience with Microsoft Office 365
• Knowledge of writing SQL scripts is a plus but not required

Education Requirements

• Associates (2-year) degree, with a technical major or a minimum of 3 years related work experience in a manufacturing environment.

This position may sit onsite or be remote, with the requirement that travel to all work sites is done when needed.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.