Deal Desk Analyst

Job Title:

Deal Desk Analyst

About Trellix:

Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.
We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/.

Role Overview:

There are several functions within Trellix contributing towards the organizational success, Deal Desk is one of them. We are one of the key function under Revenue Operations Group, we are looking for enthusiastic and skillful candidates to join the team. The function of the DDA is to provide direct support to the Sales Team and business units in approval of quotes for existing partners and customers to ensure that the Sales department can meet its target and profitability.

Company Overview: Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com

A Deal Desk is a team that helps manage complex sales transactions working closely with internal Trellix departments (e.g., sales, finance, product management, legal, customer success, professional services, accounting, etc.) on their respective responsibilities throughout the non-standard transaction approval process.  Process improvement, active collaboration with key stakeholders, operational support, and strategic deal execution are at the heart of this role.

About the role:

• The function of the DDA is to provide direct support to the Sales Team and business units in approval of quotes for existing partners and customers to ensure that the Sales department can meet its target and profitability. 
• Quote Analysis and Approval
• Data/Pricing Analysis
• Analyzing Deal requirement and Discounting reason
• Co-ordinate with Sales Management for sales approval
• Assets and Entitlement Validation
• Assisting sales team in the entire approval process

About you:

• 2 or more years of experience in the similar industry
• Superior customer service skills and attitude
• Ability to learn and work effectively in a fast-paced environment
• Ability to blend and share information within team members
• Excellent written and documentation skills - English
• Experience in creating procedural documentation
• Experience in administrating knowledgebase
• Excellent time management, prioritization and organizational skills
• Advanced proficiency in MS-office
• Should be flexible to work in shifts (Preferably Night shifts

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.