Database Administrator and Automation Expert / Systems Implementation Leader

This position is the Finance Department’s project management leader in systems implementations, including ERP implementations, and is also a database administrator who can develop databases and automated reports while achieving process improvements. Key requirements are a strong knowledge of SQL, attention to detail, problem-solving, understanding of business processes, and proven project management leadership.

Primary Responsibilities

• Daily work:
• Work closely with other data professionals and organization employees to store, organize and update important data
• Rationalize data stored in multiple databases into one source of truth and automate reporting of data from databases for audits and operational needs
• Engage in enterprise-wide process monitoring and improvement
• Design systems to ensure data integrity and controls




• On system implementations:
• Engage directly with internal stakeholders and acts as the primary point of contact between internal business units and the system integrator
• Perform project planning in collaboration with the system integrator including scope definition, resource planning and risk management
• Align and manage expectations within the internal project team
• Manages internal resource work efforts
• Proactively identify and manage risks related to business operations, project scope, and resource availability
• Facilitate timely decision making
• Monitor project execution against the baseline project plan
• Lead end user training and change management initiatives
• Monitor project budget and allocates internal resources effectively, ensuring departments contribute their expertise without overloading them
• Build detailed test plans and task checklists
• Schedule and lead requirements gathering sessions

Skills and Qualifications

• Strong knowledge of database design, development and report writing including data lakes
• Ability to work with data architects and other IT specialists to set up, maintain and monitor data networks
• Ability to monitor and maintain multiple database environments across 2 datacenters
• Strong knowledge of SQL is required
• Knowledge of data governance best practices
• Excellent attention to detail
• Problem-solving and critical thinking
• Ability to explain complex ideas in simple terms
• Ability to multitask
• Experience with REST API is a strong plus
• Experience working with complex union rules and/or business requirements a plus
• Experience leading large scale ERP implementations
• Knowledge of internal business processes such as finance and human resources
• Familiarity with ERP systems and their functionalities, but not necessarily deep technical knowledge
• Strong leadership, communication, and stakeholder management skills
• Proven ability to collaborate across departments and lead internal business process reengineering
• Experience managing vendor relationships and ensuring external teams meet project expectations

Education and Experience Requirements

• Bachelor’s degree in computer science, computer information systems or other relevant discipline
• Three to five years of IT experience in roles such as Database Administrator, IT Support Specialist or Data Analyst preferred but not required
• Ability to work in the office a minimum of four days a week

The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.