Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role:
Cedar is scaling rapidly, and the demand for data and artificial intelligence expertise is increasing. We aim to use AI to drive bill clarity for patients and streamline workflows for large healthcare systems across the US.
We are seeking a Data Science Senior Manager, Artificial Intelligence to lead a team of data scientists building features powered by large language models (LLMs) and generative AI technologies. This is a pivotal role for someone passionate about leveraging cutting-edge AI technologies to tackle complex healthcare challenges, setting a new standard for patient engagement and financial clarity.
In this role, you will define and execute team goals and objectives aligned with Cedar’s company strategy. You will develop a deep understanding of Cedar’s data and business model, design strategies for leveraging advanced AI to drive business value, and synthesize short-term needs into long-term roadmaps. You will work hands-on with the team to build, evaluate, and improve upon AI-powered features that differentiate Cedar’s offerings.
Responsibilities:
- Lead and grow a team of 3+ data scientists/AI engineers, balancing your technical expertise with people management.
- Drive execution on a roadmap that includes a suite of AI-powered features to enhance servicing solutions (e.g., chatbots, virtual assistants, workflow automation) and improve the patient experience (e.g., AI-generated bill explanations and guidance for bill affordability).
- Lead by example, working hands-on alongside your team by writing and reviewing Python code that effectively leverages LLMs.
- Collaborate closely with cross-functional stakeholders and partners (product, design, engineering, etc.) to deliver productionized AI solutions.
- Establish and nurture a team culture that is empowering, supportive, and committed to technical excellence.
- Mentor direct reports through coaching, feedback, and personalized development plans to support both personal and professional growth.
- Develop a thought leadership presence within the healthcare and AI communities by sharing Cedar’s achievements and insights through blogs, conferences, or industry events.
Skills and Experience:
- 8+ years of work experience in AI/ML, including 1+ year of experience working with advanced generative AI technologies such as Large Language Models.
- 2+ years of management experience in AI/ML engineering or data science, with a proven ability to grow talent through clear feedback and development plans.
- Deep understanding of best practices in AI, including effective prompt engineering techniques, chaining, retrieval, vector search, and fine-tuning of LLMs.
- Up-to-date knowledge of advancements in generative AI and the ability to apply these advancements to ongoing projects.
- Experience working in fast-moving teams that have shipped production algorithms to customers.
- Strong understanding of software engineering and machine learning principles.
- Demonstrated ability to collaborate cross-functionally with stakeholders and navigate tough conversations, making hard decisions and tradeoffs.
- Proven ability to apply advanced AI techniques to deliver measurable business outcomes in high-impact industries like healthcare.
- Ability to thrive in an entrepreneurial environment and create clarity from ambiguous challenges.
- Excitement about our mission and a commitment to improving the healthcare financial experience for diverse patient populations.
- Python expertise required.
Joining Cedar as a Data Science Senior Manager means becoming part of a team where your contributions will drive meaningful change for patients and the healthcare industry at large. This is a rare chance to combine your passion for AI with the opportunity to make a measurable impact. We’re excited to have you on this journey!
Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range and Benefits
- Salary/Hourly Rate Range*: $221,000 - $260,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
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What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Top Skills
What the Team is Saying
What We Do
With an innovative platform that connects providers and payers, Cedar empowers healthcare consumers with a personalized journey from appointment confirmation to payment—all powered by data science and interactive design. We're solving the biggest problems in healthcare, and we'd love your help. Explore our page to learn why we're a great place to work.
Why Work With Us
At Cedar, you’ll work with a smart, talented team, devoted to solving a problem that impacts millions of consumers annually. We offer competitive pay, great healthcare, stock options, unlimited PTO, daily lunch and snacks, wellness offerings, and more—plus the exciting opportunity to join a high-growth company.
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Cedar Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them and their work at Cedar.
